Mr Solar
About
Mr Solar Ltd is a trusted renewable energy installer based in Norwich, specializing in solar PV and battery storage solutions for both residential and commercial clients. They are registered with HIES, ensuring consumer protection and quality service.
Pros
- 4.8 out of 5 customer rating from 27 reviews
- Wide coverage across Norfolk, Suffolk and East Anglia
- Specialises in solar PV and battery storage for residential and commercial clients
- Offers EV chargers, Eco 4 Scheme and solar panel repairs
Services
Service Areas
Recent Reviews about Mr Solar Ltd
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View on TrustpilotReview Summary for Mr Solar Ltd
Mr Solar Ltd reliably garners praise for its efficient, professional, and often non-pressured sales approach, with customers frequently commending the thorough advice provided by the initial surveyor, Ian, and the meticulousness of the installation teams. Common compliments also highlight their responsiveness for both new installations and aftercare, including quick diagnosis and replacement of faulty inverters and helpful guidance on app usage, particularly with GivEnergy systems. The most notable weak spot appears to be an isolated incident of an online order being cancelled and refunded due to alleged stock unavailability despite the website indicating otherwise, suggesting a potential area for clarifying online inventory accuracy. Mr Solar seems particularly well-suited for customers seeking comprehensive solar PV systems, battery storage solutions (often GivEnergy products), and potentially EV charger installations, who value clear communication, a smooth installation process, and robust after-sales support, including system upgrades or replacements of individual components. Before committing, a customer should specifically clarify how online stock availability is managed for direct purchases of components versus full system installations, and confirm the expected timelines for both initial quotation to installation and any potential aftercare response.
Reviews we've extracted from review platforms, sorted by date
I have been having problems with the GivEnergy app for some time it spent more time off than on,I called Ian (mr solar) he was so helpful he told to make sure my Wi Fi was running on 2.4 ghts it wasn’t it was on 5ghts I changed it to 2.4 Now the app is working again.Thanks again Ian it’s great to know you’re Always there when help is needed
Thank you for your efficient, genial service. I would recommend your company without hesitation. From the office staff to the fitters, you are all superstars.
Excellent diagnosis via the phone and replacement of inverter with in 5 days certainly recommend this company.
From the initial survey, advice and quote by Ian - to the updates from Nadine - everything was "spot on", with no hard sell involved at all. The installation and commissioning by Russ and Tom, was efficient and professional in all respects. I recommend Mr Solar!
I know I put a negative comments about Mr solar. Well I spoke to Ian and he told me i was using the power from my panels wrong so now he after explaining the issue I have nothing but good things about the solar panels.
FAQ about Mr Solar
Which areas do you cover for solar panel and battery storage installations?
We cover Babergh, Breckland, Broadland, East Cambridgeshire, East Suffolk, Great Yarmouth, Ipswich, King's Lynn and West Norfolk, Mid Suffolk, North Norfolk, Norwich, South Holland and South Norfolk.
What renewable energy work can you carry out at a home?
We install solar panels, battery storage and electric vehicle chargers. We also carry out solar panel repairs and fix solar PV inverter faults, and can advise on the Eco 4 Scheme.
How do I get a quote for fitting battery storage or an EV charger?
Request a quote so we can discuss the options that suit your property.
What happens if my solar panels or inverter develop a fault?
We provide repairs for solar panels and deal with solar PV inverter faults.
How do installations of solar panels and battery storage usually proceed?
After a quote we arrange the work to suit your home. We also install these systems for commercial properties.
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