
Mr Solar
About
Mr Solar Ltd is a trusted renewable energy installer based in Norwich, specializing in solar PV and battery storage solutions for both residential and commercial clients. They are registered with HIES, ensuring consumer protection and quality service.
Services
Service Areas
Customer Reviews
Checkatrade
View on CheckatradeTrustpilot
View on TrustpilotRecent Reviews
Reviews we've extracted from review platforms, sorted by date
I know I put a negative comments about Mr solar. Well I spoke to Ian and he told me i was using the power from my panels wrong so now he after explaining the issue I have nothing but good things about the solar panels.
Work undertaken: Solar Pv Installation
After much consideration and investigation, I purchased a 16 panel Givenergy solar system with 9.5Kw battery from Mr Solar. I was very satisfied with the whole process. No 'hard-sell' but plenty of advice and information to ensure you purchased a suitable system. The installation was undertaken in an appropriate reassuring professional manner. If you are considering the installation of a Pv system, I highly recommend Mr Solar, as a company you can rely on to provide a great customer experience, a high standard of service and a quality installation.
Work undertaken: Solar PV installation
I had several Solar quotes from different providers, all appeared over priced in my opinion and some including home visits over several hours with well rehearsed sales pitches, where they just would not leave to pressure for a sale. What initially appealed to me with Mr Solar was the simplicity of the process, no sales pitch, no pressure. Strong advice, clear and simple pricing, followed by polite, clean, professional installation. I can’t fault them!
Work undertaken: Solar panels
Products well priced, everything explained before commitment to buy. Always arrived on time. Installation completely hassle free. Always available on phone for advice or after sales
Work undertaken: Solar panels and battery.
Very quick response to quote. Very quick fitting time. Excellent workmanship.Would recommend this company.
Work undertaken: Solar panels , inverter and battery
Very professional company. Great aftercare. Also very competitive. Would not hesitate to recommend
Work undertaken: Solar panel installation
Mr solar upgraded the system on our new build. An extra 6 panels were installed, and a battery system in the loft. A few months later we had him install another battery so we can charge over night when electricity is cheaper on top of the charge we get from the sun. We now have much cheaper bills than most people and we are also charging an EV.
Extremely pleased from start to finish. Ian was very informative about the complete installation with no pressure whatsoever. Charlie and Alistair the installers worked extremely hard and left our home as they found it. Russ the electrician fitted inverter,batteries and wiring neatly. Would highly recommend Mr Solar and his team.
Had a great experience with Mr Solar. Conducted the survey and discussed what I wanted from the system. Cam back with a couple of options. Following a couple of requested changes, they came up with a solar, battery and EV charger option that met my needs. I had a few quotes, and these were competitive and flexible on the installation date. While there were a couple of issues with wrong items delivered, they resolved that and communicated very well. I am glad I went with them, and would definitely recommend them to others.
I had a new inverter fitted last November as the old one failed on one bank. Rang Mr Solar. He came round within 48 hours and diagnosed the problem and gave us a good price for a new inverter which was fitted within a matter of a couple of days. Some weeks later I had a battery fitted. Now I have another battery as well. Ian and his team our very polite and with no hard sell tactics. Now thinking of anorher battery giving me three in total.Mr Solar (Ian) will be looking after my system from now on.
We had a system installed by Mr Solar and his team, in early September, comprising 20 panels and 9.5kWh battery plus sundry materials. Installed within two days, scaffolding up for a few more.The price was £3.6k less than a main electricity provider. The quote process was quick and efficient; Ian visited to discuss the solution, which was followed up with an electrician's survey immediately after we decided to proceed. Nadine liaised closely concerning delivery/installation dates. Our initial enquiry was made on 5th August, received quote and gave instruction to proceed on 12th August, installation completed on 4th September. Can't fault the installers: electrician Russ and roofer Luke plus his team. They are all really nice, respectful, professional blokes who did a very neat job.We're really pleased with our solar installation, and actively monitor the GivEnergy app to check the status. Also, it's nice to know that we will have the technical support of Ian (Mr Solar) if we ever need it. We would highly recommend.
Our solar inverter packed up working after 9 years. Solis the manufacturer did not seem interested in helping socontacted Mr solar pv they arranged for a new unit and an electrician to install it, very helpful clean tidy and polite, will would be very happy to use again.
Placed an order for some panels on their website and paid, had all the conformation emails but heard nothing more. Chased up nearly a week later to see what was happening and originally told my order didn't exist! When they did find it, all I got was a refund and a fairy tale that despite the website showing 100s in stock, they where all broken and they couldn't find 9 good ones for my order. Yeah - whatever. Usual online jokers advertising stock they don't have. Created a costly problem for ourselves and no interest in sorting out their mistake. There are plenty of excellent solar equipment providers out there - Mr Solar is not one of them........EDIT - Yes this is the correct company - *Trustpilot, full order and email chain available if required*
Just had a GivEnergy system installed by Mr Solar and I'm very impressed.Everything from initial discussions with Ian about what I thought I needed and his recommendations, to the survey, quotation and install were handled quickly and professionally.Communication was excellent with Ian's team keeping me up to date and well informed throughout the process and the installation carried out by Russ, Luke and Ash is very neat and unobtrusive. I'm now checking my GivEnergy app every 5 mins and marvelling at how little I'm relying on grid energy.Thanks for dragging me into the 21st century.
Excellent Service Realised my solar panels were not working at the weekend and contacted Mr Solar. They gave me really good advice and various options all at a competitive price. I advised I was going on holiday soon and they went over and above expectations to replace my inverter before I went away. The electrician took time to ensure the meter was fitted and collaborated before leaving and downloaded the app on my phone and demonstrated how to use the features. Would highly recommend this company. Thank you
I purchased an integrated 16 panel solar Pv system, with Givenergy 9.5Kw battery and associated Givenergy components. I found the whole experience from the initial visit by Ian, to the system commissioning, to be all I could have expected. I was very pleased with the advice and information provided by Ian, prior to ordering. I also found the care and attention to detail, from the installation team to be very reassuring. I was completely satisfied with the system, the installation and the high level of customer service provided to ensure the system I purchased was appropriate for my needs. Overall a very satisfying 5 star experience, and I would recommend Mr Solar (and the Givenegy system).
I had several Solar quotes from different providers, all appeared over priced in my opinion and some including home visits over several hours with well rehearsed sales pitches. What initially appealed to me with Mr Solar was the simplicity of the process, no sales pitch, no pressure. Strong advice, clear and simple pricing, followed by polite, clean, professional installation. I can’t fault them!
Products well priced, everything explained before commitment to buy.Always arrived on time.Installation completely hassle free.Always available on phone for advice or after sales
Great company. Very professional. Very competitive with good aftercare
Mr solar upgraded the system on our new build. An extra 6 panels were installed, and a battery system in the loft. A few months later we had him install another battery so we can charge over night when electricity is cheaper on top of the charge we get from the sun. We now have much cheaper bills than most people and we are also charging an EV.
Thanks for all the support you have given us setting the solar system up. Your team has been excellent, very friendly, highly experienced and practiced in their skills. Is this a service I would recommend to my family and friends, without doubt.
replaced a faulty inverter in a very awkward loft. did a sterling job, the guys were friendly and helpful, and tha lady in the office couldn't have helped more. Would thoroughly recommend.
Just had solar panels fitted by Mr Solar and already saving on electricity on a dull January day! Ian was very informative when doing the quote (which was competitive). The fitters, Russell and Haydon, were excellent - hard working, polite, respectful and tidy, even when they were on the roof in a snow storm. Early days but looking good.See more