Wise Green Energy Ltd

4.9
Based on 16 recent reviews

About

Wise Green Energy are MCS accredited solar panel installers, offering expertise in green energy solutions including solar panels, battery storage, solar assisted heat pumps, and air source heat pumps.

Services

Air Source Heat Pump Heating & Air Conditioning Solar Assisted Heat Pumps Solar Battery Solar Panels

Service Areas

Babergh Boston Braintree Breckland Broadland East Cambridgeshire East Lindsey East Suffolk Fenland Great Yarmouth Ipswich King's Lynn and West Norfolk Mid Suffolk North Norfolk Norwich South Holland South Norfolk West Suffolk

Customer Reviews

4.8/5
16 reviews

Recent Reviews

Reviews we've extracted from review platforms, sorted by date

Susan Clarke May 18, 2025
5.0/5
Trustpilot

We chose WGE to supply our renewable energy system as they are a family run business, and we felt comfortable with their knowledge and expertise. We had quotes from other suppliers, 3 local and one national company, however we chose WGE as the team gave us confidence in their knowledge. It was a smooth installation from start to finish, informative and helpful design options and a competitive price. We added a battery and a A2A heat unit for our open plan areas and WGE explained it would provide cooling on hot days as well as heating. Once installed we moved to Octopus and they export to the grid at peak times so we get a high export credit and the batteries are then topped up at night on a low rate so we are saving ££’s on our electricity bills. We would have no hesitation in recommending WGE, we are delighted.

Sarah Maynard May 12, 2025
5.0/5
Trustpilot

Excellent product, very pleased with the service and knowledge of the team. We had this installed in April 2023 and it has made a massive difference to our electricity bills, we have recommended this company to friends.

John Treadway May 07, 2025
5.0/5
Trustpilot

Excellent.We have had 14 solar panels for some 6 years on a south facing roof. We held off purchasing a battery as at that time we were advised technology was developing rapidly.Recently, we decided to go with a supplier that had been recommended by our local authority, I was very disappointed. with its suggestions, not least when I was told my 6 month old new consumer unit would need to be replaced! Have done further research including Trustpilot and WHICH reviews, I contacted Wisegreen Energy who assured me that this was totally unnecessary as our consumer unit complied with current refulations. From inception to installation this firm was absolutely excellent. If you are in its area, you are in very safe hands.

Liz Reid April 21, 2025
5.0/5
Trustpilot

Very straight forward process with Wise Green Energy - after paying my deposit, surveys were carried out, equipment was then ordered. I was kept up to date with timings - which didn't slip. The scaffolders arrived when expected, talked me through what they were going to do - I asked if they could ensure that a car could be parked in the car port, which they did. The roofers - two outstanding guys who went the extra mile. Did a superb job - everything left clean and tidy. Then when the electricians arrived - again went the extra mile - overall all of the guys delivering the installation were friendly and caring, would highly recommend. Installation was done quickly, with all rubbish taken away.

Consumer April 16, 2025
5.0/5
Trustpilot

This is the second time I have used Wise Green to meet my sustainable Energy needs. Having had a PV system installed the next logical step was to have an Air Source Heat Pump (ASHP). There is no doubt in my mind Wise Green lead the field in Customer facing relations and meeting your needs. The Technical survey ensured that every aspect of the installation would result in an efficient system which has ultimately exceeded our expectations. The horror stories you often read about re ASHP installations is because this vital activity is not completed effectively, i.e. Radiators not replaced or of a size balance to the property & individual rooms, water cylinder and thermostat temperatures not set correctly. Wise Green's expertise in the whole process from commencement to completion was completely professional, accomplished on time and in this challenging market place second to none. The whole process remained two way throughout with absolute respect for the property and the result was a neat, tidy and very efficient system of which we are saving hundreds of pounds. All technical and administrative processes were managed by Wise Green including the £7500.00 BUS grant and all work completed with no VAT under existing Government legislation (which some companies who use 3rd party contractors apply). If you want a professional installation, with expert advice tailored to your specific needs then look no further than Wise Green, they are the pinnacle of industry excellence.

Avril Mackay April 06, 2025
5.0/5
Trustpilot

I recently had Solar panels installed by Wisegreen. From start to finish the team, Daniel, Jamie, Jack and Brad, were efficient and professional. They arrived on time and kept me informed explaining each step and answering any questions I had. They were pleasant, friendly and tidied up before they left. I have pleasure in recommending this company.

Reaz April 06, 2025
3.0/5
Trustpilot

Wise Green Energy provides decent solar solutions, but I encountered minor frustrations despite their professional approach. Communication and installation were generally smooth, and the team showed good expertise. However, their service didn’t exceed expectations, and pricing felt average. While the results are satisfactory, I’d suggest exploring other options before committing. Overall, an okay experience.

Roger April 05, 2025
5.0/5
Trustpilot

Wise Energy installed solar panels plus battery to our flat roof.Excellent quality of service .Good communication, polite helpful installers and project manager.Good result

Paul Spoerry March 11, 2025
5.0/5
Trustpilot

Great Service, great products, local, friendly and helpful - and at a very competitive price for high quality materials. I have just had Wise Green supply and fit 12 solar panels, inverter and battery. Full details, clearly explained were provided by project manager Grant. The attention to detail and communication from Jack and Jay who did the fitting was impressive. Wise green also fitted a heat exchanger for me five years ago - with the same high quality experience and it still works and delivers all my hot water for free! Highly recommended

SC March 11, 2025
5.0/5
Trustpilot

Simon the managing director of this family run company spent a lot of time with me explaining how everything works, supported with diagrams and photos. No hard sell, no pressure, pure and simple explanation of the advantages of having solar panels installed.A big thank you to all the team who deserve a mention:-Grant personal project manager, who kept me informed of everything relating to the installation, dates, times and who would be arriving at my door.Daniel and Jamie, panel installers, perfectionist in all they do, a very professional team who carried out the installation to a very high standard, great at clearing up too.Jack and Bradley, the electricians who did a very neat job of all the work required to get the system up and running, and setting up the app so I could see how it all worked.All the team arrived on date and time arranged, they were very friendly and respectful of my property. It was a pleasure to have them around, they all obviously take a great pride in what they do. A job very well done.Not forgetting Lisa in accounts who dealt with everything very quickly and super efficiently.Top marks to you all, I have no hesitation in recommending this company to do your installation, enabling you to save money and contribute to making this country greener.

Rachel Holman March 09, 2025
5.0/5
Trustpilot

The team is entirely made up of local folks who are passionate about solar energy. We liked how informed they were and how they helped us get our heads around moving forward with solar. Everyone from the first visit and assessment to the installation was professional and truly lovely. It was a very honest operation with a very transparent process.

Douglas Lewins March 03, 2025
5.0/5
Trustpilot

This is a great company. They previously installed my solar array and have now installed a storage battery for load shifting. The guys were so friendly and did a great and tidy installation. The cost was good too. I have already recommended them to a neighbour who are having an installation from them any time soon. Well done guys.

Lynn Parker February 19, 2025
5.0/5
Trustpilot

As newbies to the solar panel world, we very happy to work with a local and family run business who were available and approachable to help us understand the process and help with any concerns we might have. Customer service and continued support are very important to us. Every member of the Wise Green team arrived as scheduled, and from scaffolders, through to roofers and electrical installers, all were courteous, informative and helpful. Grant, our Project Manager, called today, now that the work is completed, to check that we are happy, to reassure us over the next steps and to see if there is any more help that can be offered. We would definitely recommend Wise Green

Lise Hudig February 19, 2025
5.0/5
Trustpilot

Friendly, experienced, well informed, considerate and efficient. The teams that support Wise Green Energy are superb, going above and beyond. Excellent communication, fantastic workmanship. Would 100% recommend to anyone considering getting solar installed.

Mrs Pauline Youngs February 17, 2025
5.0/5
Trustpilot

We were pleased with the time Simon spent assessing what would be our best option and felt that we were given good advice. The work of the roofing company Wise Green use to fit the panels has been exemplary. We liked the fact that our reroofing and solar panel installation could be done by the same team .We were also impressed with electricians work. They were able to run the main cables up through the cavity wall so no cables were exposed on the facing wall. Super. The panels themselves along with the inverter and fittings look very smart. All in all very pleased .Thank you. Andrew Youngs

Paul Crane February 13, 2025
5.0/5
Trustpilot

After asking 7 or 8 companies for a quote, Simon was the only one prepared to actually visit my home. All the others just told me what I needed over email using Google Maps! He came round and provided me with all the necessary information, answered all my questions in very understandable non-technical English for a novice like myself. He explained that although he wouldn't be the cheapest, his workforce and materials used were always first and foremost in making the company what it is today. There was no hard sell attempt , and even paid a second visit when my wife was able to be there. After choosing Wisegreen, we had both solar panels and a solar assisted heat pump installed. The whole process was handled by a project manager (Grant), and the only hiccup was a damaged part that wasn't discovered until unpacking, but was reordered and installed less than a week later.All the staff from the Roofer's to the Plumber's to the Electrician's, and even the Scaffolder's were polite, clean and tidy and left no mess at all behind when they left. Overall a very good experience.