Creative Energy

4.8/5 Overall rating · 18 reviews

About

Creative Energy Ltd specializes in designing and installing comprehensive renewable energy solutions, including solar PV, battery storage, and heat pumps. They offer tailored systems for both domestic and commercial clients, focusing on efficiency and sustainability.

Pros

  • Strong customer rating of 4.8/5 from 18 reviews
  • Specialises in solar PV, battery storage and heat pumps
  • Offers air and ground source heat pump installations
  • Covers multiple Norfolk districts including Norwich and North Norfolk
  • Provides commercial EV charging solutions

Services

Air Source Heat Pumps Battery Storage Commercial Ev Charging Ev Charger Ev Chargers Ground Source Heat Pumps Heat Pumps Hot Water Cylinders (Immersion Heaters) Renewable Heating Solar Panels Solar Pv And Battery Storage

Service Areas

Breckland Broadland King's Lynn and West Norfolk North Norfolk Norwich

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Recent Reviews about Creative Construction and Home Improvements

4.8/5
18 reviews

Review Summary for Creative Construction and Home Improvements

Creative Construction and Home Improvements is frequently praised by customers for their expertise, problem-solving skills, and the comprehensive, tailored solutions they provide for complex installations, particularly involving heat pump systems, often in challenging or older properties. Multiple reviews highlight their ability to integrate systems effectively, such as heat pumps with solar and battery storage, and their responsiveness during installation and follow-up, with many customers reporting significant reductions in energy bills and improved home comfort. The most common weak spot, based on one highly critical review, appears to be an inconsistency in their initial assessment thoroughness, with allegations of proposing oversized systems, incorrect components, and insufficient time spent on site for heat loss calculations, which could mislead customers or jeopardise grants. The company seems best suited for homeowners and commercial clients seeking bespoke renewable energy solutions, especially for heat pumps, solar PV, battery storage, and EV charging, who value a high level of customisation and integration, and who might have complex installation requirements or older properties. Before ordering, potential customers should clarify the thoroughness of the initial assessment, ensuring detailed heat loss calculations are performed and that all proposed system components, sizing, and grant implications are clearly explained and justified, to avoid potential issues...

Reviews we've extracted from review platforms, sorted by date

Ben Marlow January 04, 2026
5.0/5
Trustpilot

Creative Energy Ltd installed 15 charging points at one of our schools. The process was very well organised from start to finish and we are already generating revenue on the back end.

Leon May 29, 2025
5.0/5
Trustpilot

Zeb and team did and a great job installing a heat pump, solar and battery system. They really went above and beyond in 3 aspects - working together with our builder as we had building works ongoing during the install, - squeezing the plant room/water tank into a very tight space, and helping to track down a longstanding issue we had with loft radiators that were not working.

Stuart Byrne April 15, 2025
5.0/5
Trustpilot

I had a fantastic experience with Zeb and the Creative Energy team. Having been told by multiple other Heat Pump installers that my job was too complex for them, Zeb and team found a solution that I am extremely happy with. With limited options on where to place my heat pump, they thought outside of the box on how to make the installation clean and how to keep the pipework as hidden away as possible. My house is now nice and toasty at all times and my energy bills are about a third of what they used to be. I would have no hesitation in recommending Creative Energy to anyone looking to install a heat pump.

David Stein March 26, 2025
5.0/5
Trustpilot

The air source heat pump that Zeb and his team at Creative Energy installed in our Victorian terraced house has now been operating for two years. It has been faultless and has enabled us to remove the gas supply to our house. At our yearly service, Zeb reviewed our energy consumption and recommended a tweaking of our settings, which has helped to increase the benefit of our conversion. From their initial quote through installation and beyond, the Creative team have proven very helpful and responsive.

John March 24, 2025
5.0/5
Trustpilot

We recently had solar panels and EV chargers installed at our office by Creative Energy Ltd., and the experience was excellent. Their commercial team was professional, knowledgeable, and highly efficient from start to finish. They took the time to understand our energy requirements and provided a tailored solution that maximised both cost savings and sustainability.The installation process was smooth, with minimal disruption to our operations. The team worked quickly and kept everything on schedule, ensuring we were up and running without delays. Their expertise in commercial renewable energy was evident, and they handled every aspect seamlessly.If you're looking for a reliable partner for solar PV, battery storage, or EV chargers for a commercial property, I highly recommend Creative Energy Ltd. Their focus on quality and efficiency makes them stand out in the industry.

FAQ about Creative Energy

Which renewable systems can be installed together on a single property?

Solar panels can be paired with battery storage, while air source or ground source heat pumps work with hot water cylinders.

Which districts are covered for heat pump or solar work?

Installations are available in Breckland, Broadland, King's Lynn and West Norfolk, North Norfolk and Norwich.

How do I arrange a visit to discuss EV charger options?

A tailored quote can be requested covering both domestic and commercial EV chargers.

What should I expect when having battery storage added to solar panels?

Systems are designed to suit each home, with the installer explaining the layout and timing during the initial assessment.

Can renewable heating replace an existing boiler in an older house?

Ground source or air source heat pumps are offered as renewable heating options, with suitability checked on site.

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