Creative Energy

Zeb and team did and a great job installing a heat pump, solar and battery system. They really went above and beyond in 3 aspects - working together with our builder as we had building works ongoing during the install, - squeezing the plant room/water tank into a very tight space, and helping to track down a longstanding issue we had with loft radiators that were not working.

I had a fantastic experience with Zeb and the Creative Energy team. Having been told by multiple other Heat Pump installers that my job was too complex for them, Zeb and team found a solution that I am extremely happy with. With limited options on where to place my heat pump, they thought outside of the box on how to make the installation clean and how to keep the pipework as hidden away as possible. My house is now nice and toasty at all times and my energy bills are about a third of what they used to be. I would have no hesitation in recommending Creative Energy to anyone looking to install a heat pump.

The air source heat pump that Zeb and his team at Creative Energy installed in our Victorian terraced house has now been operating for two years. It has been faultless and has enabled us to remove the gas supply to our house. At our yearly service, Zeb reviewed our energy consumption and recommended a tweaking of our settings, which has helped to increase the benefit of our conversion. From their initial quote through installation and beyond, the Creative team have proven very helpful and responsive.

We recently had solar panels and EV chargers installed at our office by Creative Energy Ltd., and the experience was excellent. Their commercial team was professional, knowledgeable, and highly efficient from start to finish. They took the time to understand our energy requirements and provided a tailored solution that maximised both cost savings and sustainability.The installation process was smooth, with minimal disruption to our operations. The team worked quickly and kept everything on schedule, ensuring we were up and running without delays. Their expertise in commercial renewable energy was evident, and they handled every aspect seamlessly.If you're looking for a reliable partner for solar PV, battery storage, or EV chargers for a commercial property, I highly recommend Creative Energy Ltd. Their focus on quality and efficiency makes them stand out in the industry.

We are really pleased with the heat pump system installed by creative energy. From the beginning and all the way through the process they were knowledgable, helpful and gave good advice to design a system that met our requirements. The installation team were courteous and went above and beyond to make sure the pipe work was hidden. We are very happy with the final system.

Disappointing. I did a heat loss calculation and initial estimate for a heat pump with Creative Energy. However, I was not impressed with their thoroughness which led me to get several other opinions from other businesses.- They proposed an oversized system 12kw vs 7kw proposed by other shops.- They were going to forgo around planning permission which would have put our BUS grant at risk. Red flag.- They proposed an incorrect cylinder (a horizontal one) for the heat pump which would have been incorrect. Another red flag.- They spent only 15 minutes on site to do a heat loss calculation instead of the several hours that other shops did onsite.I paid the £400 for their rudimentary heat loss calculation and am disappointed that I had to throw away my money on a business that doesn't do their craft well.Avoid.

My heat pump installation experience with Creative Energy has been 5*! From the very beginning, the team have been thorough, informative and trustworthy. I would recommend this company to anyone who wishes to get a heat pump or renewable energy installed in their property. Zeb is especially knowledgeable and didn't try and sell me equipment that I didn't need. My new heat pump suits my home perfectly. Many thanks to Zeb and the team.

We used Creative Energy on personal recommendation after having a frustrating time with Octopus. They were very efficient, considerate and we are really pleased with the finished system. So far we seem to be paying less and the house is much warmer. Zeb was really helpful in suggesting a quiet heat pump and where best to site it. The team led by Danu were fully committed to getting the job done. We are using the Homely control system which works well with Octopus Agile- it is an ingenious system and easy to use. It is so much better than our old gas system.

Zeb took his time to explain all the options and how everything works with an air source heat pump system for heating and hot water. We have only had the system in a few weeks, so it's difficult to say exactly how it will perform in the long term, but so far it is excellent and we get all the hot water we need with no problems. Considering the work involved, it's good value for money, and Zeb also applied for the government grant on our behalf.

Creative Energy Ltd exceeded my expectations with our air source heat pump installation. Professional, efficient, and cost-effective – I'm thrilled with the results and lower heating bills. The process was very smooth from the initial survey to handover, and the whole team were polite and respectful. A true example of how all companies should treat customers!