SRM Renewables
About
SRM Renewables Ltd is an MCS certified company specializing in renewable energy solutions, including solar PV, battery storage, and heat pumps. They are also TrustMark registered, ensuring quality and consumer protection.
Pros
- MCS certified
- TrustMark registered
- Specialises in solar PV, battery storage and heat pumps
- 4.6 out of 5 customer rating
- Extensive coverage across Yorkshire and surrounding areas
Services
Service Areas
Recent Reviews about SRM Renewables Ltd
Trustpilot
View on TrustpilotReview Summary for SRM Renewables Ltd
SRM Renewables Ltd consistently receives high praise for its initial consultation process, with customers frequently commending the thorough explanations of products, tailored options based on individual needs, and transparent pricing. The installation phase is also widely lauded for being professional, efficient, tidy, and punctual, with particular mention of neat cabling and smooth coordination with other contractors. While most reviews reflect excellent communication and after-sales support, a significant weak spot emerges concerning post-sale issue resolution, where at least one customer reports difficulties in getting responses to emails and receiving callbacks, especially from management. This suggests that while proactive communication is strong, reactive support for problems might be inconsistent. The company appears well-suited for both domestic solar PV installations, including those requiring battery storage and app setup, and business customers with more complex requirements such as inverter upgrades and emergency power supply integration. Before committing, a potential customer should clarify the specific escalation process for any post-installation issues that may arise, including guaranteed response times and named contacts, beyond the general positive feedback on initial communication.
Reviews we've extracted from review platforms, sorted by date
Excellent from start to finish. Fully explained all the products and gave a few options based on our usage, roof size and cost.Arrived to install exactly when they said. All electrical cables installed extremely neatly and as requested.Great aftersales support with getting the app set up etc.Highly recommend
SRM have been fantastic throughout. They took time to understand the needs of our business, our existing infrastructure and future requirements. They upgraded our inverters from single phase to 3-phase, installed a battery and set this up to provide an emergency power supply (EPS). Legacy issues from previous installers were identified and solutions proposed, costed and implemented. I would not trust anyone else and would recommend them to everyone.
Generally good to get a sale but when it comes to dealing with issues it is terrible ignore emails and on the phone you get told by the receptionist the person dealing with your query is not available,you get told they will call you but you never get a call back especially the managers as they are very busy
Great communication, excellent installation team, did everything they promised, and an extremely good price. Would definitely recomend these guys.
Reliable company with good communication. Were able to co-ordinate well with roofing contractor. The installation team were very efficient and polite and provided a system tailored to me needs.
FAQ about SRM Renewables
What renewable energy systems do you install in homes?
We install solar PV panels, battery energy storage systems, and heat pumps.
Which areas do you cover for solar PV and heat pump work?
We cover Barnsley, Leeds, Sheffield, Doncaster, York, and many surrounding locations across Yorkshire and Derbyshire.
How can I arrange a quote for battery storage with solar panels?
Request a quote with details of your property and current setup so we can assess suitability.
What does a typical heat pump installation include?
An initial assessment of your home is followed by installation carried out to MCS standards.
Do you combine battery storage with existing solar PV systems?
We supply and fit battery energy storage systems that integrate with solar PV arrays.
Similar companies
Last updated