ORBIT SOLAR
About
Orbit Solar Energy System delivers affordable, high-efficient, and innovative rooftop solar solutions for residential, commercial, and industrial clients in Telangana and Andhra Pradesh, aiming for optimal returns for up to 25 years.
Pros & Cons
Pros
- Offers battery storage and hybrid solar systems
- Specialises in off-grid, on-grid and rooftop solar solutions
- Covers Barnsley and Sheffield areas
Cons
- Some customers report unsolicited marketing calls
Services
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Service Areas
Recent Reviews about Orbit Home Services Ltd
Trustpilot
View on TrustpilotReview Summary for Orbit Home Services Ltd
Orbit Home Services Ltd, or Orbit Solar as they often appear in reviews, consistently receives praise for their knowledgeable, non-pushy sales consultants like Kev and Andy, who provide clear, tailored advice on solar panel and battery systems. Customers frequently highlight the professionalism, tidiness, and efficiency of their installation teams, specifically naming Calum and Mark, appreciating their attention to detail from protecting homes with sheets to cleaning up thoroughly and explaining monitoring apps. The company seems particularly well-suited for homeowners looking for comprehensive solar panel and battery installations where excellent customer service from initial consultation through to aftercare is a priority, as well as for those seeking long-term service plans for existing solar installations. However, a significant weak spot, and the most common problem, is Orbit's apparent disregard for Telephone Preference Service (TPS) registrations, with multiple complaints about unsolicited marketing calls. There is also one concerning report of a failed battery installation where the existing system was rendered inoperable, with a lack of resolution for the customer, indicating potential limitations or issues when integrating with pre-existing, perhaps non-Orbit, systems. Therefore, before committing, a customer should explicitly clarify Orbit's policy on integrating with existing solar infrastructure, especially regarding battery additions, and confirm their strict...
Reviews we've extracted from review platforms, sorted by date
It was great doing business with Kev, Jamie and Sylvia at Orbit Solar in Sheffield. Today I purchased a 5 Year Gold Service Plan on my home solar system. Kev explained most clearly that I will be entitled to two call outs per year over the 5 year period. It is a great deal. I paid £1995. There will be no more to pay. My payment covers the Solar Panels, the Inverter, All cables, the AC isolators, the DC Isolators and the Generation Meter. All parts that become faulty will be either repaired or replaced without any further costs. There will be no shipping costs for faulty or replacement parts and no call out or labour charges. Great to do such business and I thoroughly recommend them.
Rung me with an unsolicited marketing call despite my number being TPS registered. I told them I don't buy or sell at the door or via marketing calls. I'm clearly not the only person they are trying this with having seen other feedback.
We had a fantastic experience with Orbit Solar. Kev was our initial point of contact and he was superb—knowledgeable without being pushy, and genuinely interested in what would work best for us. He even took the time to explain the difference between various inverter options in plain English, which really helped us make an informed decision.The installation itself was seamless. Calum and Mark were prompt, professional and treated our home with respect, laying down sheets to protect the floors and cleaning up thoroughly afterwards. They even walked us through the monitoring app and showed us how to track our generation and battery use.A lot of companies talk a good game but Orbit Solar delivered. The aftercare has also been excellent. I’ve already recommended them to family and friends.
We’ve just had Orbit Solar fit a complete solar panel and battery system at our home, and I can’t praise them highly enough. From the moment Andy came round to discuss our options, we felt no pressure at all. Just clear, honest advice tailored to what we actually needed rather than what was most expensive.Once we decided to go ahead, the communication was brilliant. We knew exactly when the installation would happen and what to expect. On the day, Calum and Mark turned up right on time and were polite, friendly, and very tidy in their work. The whole job was completed in a single day and the system has been performing flawlessly.I’m delighted with the savings we’re already seeing and it’s good to know we’re doing our bit for the environment. Highly recommend Orbit Solar for anyone thinking about making the switch.
I am writing this to stop any unsuspecting person calling this company in to put in a battery. I already had a system and they assured me they could add another battery. WELL, two months on, they have attempted to put a battery in, and guess what, they found they can't. But my own battery now does not work and I have had no help in sorting it. For two months my battery has not been connected and so I am losing all of the power I am generating. My original company are trying to sort it but they are reluctant to get involved.
FAQ about ORBIT SOLAR
Which solar and battery services do you provide for homes?
We install solar panels, rooftop solar energy solutions, on grid solar, off grid solar, hybrid solar and battery storage.
Do you cover Barnsley and Sheffield for solar installations?
Yes, our work includes both Barnsley and Sheffield.
Can battery storage be added to existing or new solar panels?
Battery storage is one of the services we offer alongside our solar options.
How do I find out the cost for a rooftop solar system at my property?
Request a quote so we can assess your roof and energy needs.
What happens during a typical solar panel installation?
We fit the panels on the roof and connect them to the chosen system, whether on grid, off grid or hybrid.
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