NC Heating & Plumbing

Neil and his team fitted our boiler and system ten years ago and have completed annual maintenance every year since. We’ve just had it maintained but installation was thorough and maintenance has been minimal. The system has been great value and given us economic heating and hot water.

NCC did a superb job replacing and upgrading our boiler, hot water, and heating system. Their work from start to finish was excellent - they really listened to what we wanted in the consultation phase, and delivered exactly what was promised with a quick turnaround. They were also incredibly helpful with talking us through how the new system works and any questions or thoughts we had about further upgrades to eg. radiators or bathroom etc.. Overall, really highly recommended, with top notch quality of communication and workmanship.

Neil put in our underfloor heating and air source heat pump. We are self builders, he was very patient waiting for us to get to the correct stage for him. He offered advice along the way. Would recommend Neil to anyone. Our build is toasty!!

NCC installed a new gas boiler and new radiators and did a fantastic job for us.I was delighted with both the speed and quality of the work and the system is working very well

Neil and his team installed our Grant heat pump and hot water cylinder. We're very happy with the advice received, the communication and installation process, as well as the system itself.

Neil and his team carried out delicate and effective work to complete and improve a heat pump installation that had been done by others. Neil was helpful and clear throughout and the results are excellent. Switching from a gas boiler to a high efficiency low carbon heat pump system is not simple and requires expertise. NCC have this expertise and I would recommend them.

NCC competently resolved an issue which a previous engineer hadn't. The fee quoted was the price paid. Communication was excellent throughout and their response time was incredibly fast. I wouldn't hesitate to use NCC again.

NCC Southeast Ltd undertook an excellent solar thermal repair and new boiler installation for me. They were knowledgeable, courteous and value for money. I would be happy to recommend them to anyone.

NCC installed underfloor heating across 3 levels at our house beneath engineered flooring alongside a heat pump.It turns out they used a product designed for tiling, rather than wooden flooring, and did not follow the manufacturer's instructions (which say that self-levelling compound or screed must be added if used below wooden flooring). This means that beneath the floors (which require even heat) there are hot pipes at 50C separated by cool insulation.Their manufacturer says it's essential to install thermometers beneath the floor to avoid damage to the flooring - this was not done.Their manufacturer says that concentrated pipes should be avoided or insulated to avoid overheating of the floor. In some sections 7 pipes have been laid together where the pre-cut grooves in the boards normally support 3. In those areas the floor is being heated to 30.5C way above the safe limit of 27C, which the majority of the rest of the floor is at 21C. So both damaging the floor and failing to heat the rooms.During installation Neil's constant refrain was "I've run my business from home for 33 years, no-one has ever knocked on my door". Yet when we reported the issues with the installation we have had nothing but denials of the issues.

Neil and his team installed a new Worcester Bosch boiler and Megaflo tank with a Google Nest system at our house just before Christmas and came back to change the radiators afterwards. They did a great job. I had read a review on Which trusted traders which said he was a good old fashioned tradesman which is exactly what I found. He was honest, down to earth and reliable. To be honest he's been the first tradesman I've been happy with and wouldn't hesitate to recommend, after several bad instances with people on checkatrade.