Mole Energy
About
Mole Energy provides comprehensive renewable energy solutions for homes, farms, and businesses, specializing in solar, battery storage, and EV charging systems across the UK.
Pros
- 5.0/5 customer rating from 23 reviews
- Solar, battery storage, EV charging and service & repairs
- Extensive coverage across Cornwall, Devon and Dorset
- Solutions for homes, farms and businesses
Services
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Service Areas
Recent Reviews about Mole Energy Ltd
Trustpilot
View on TrustpilotReview Summary for Mole Energy Ltd
Mole Energy Ltd consistently receives praise for its exceptional customer service, characterized by helpful and informative staff, efficient communication, and a lack of hard-selling tactics from the initial enquiry through to post-installation support. Customers frequently highlight the professionalism, politeness, and tidiness of the installation teams, often noting their willingness to explain the system and ensure a neat finish, even working late when necessary. The ability to tailor designs to specific needs and accommodate customer input, such as maximizing panel placement, is also a common commendation. While reviews are overwhelmingly positive, there's limited evidence of common problems or weak spots, possibly due to the consistently high ratings and the fact that one reviewer explicitly mentioned they were not the cheapest option, implying that a focus on service might come at a slightly higher price point. The company appears particularly well-suited for customers seeking Tesla Powerwall installations, as this product is frequently mentioned, and for those who prioritize a comprehensive, end-to-end service including scaffolding management and grid connection authorization. Customers should clarify the specific brand and model of components included in their proposal and confirm the exact scope of post-installation support and documentation provided to ensure it aligns with their expectations, although reviews suggest these aspects are generally handled well.
Reviews we've extracted from review platforms, sorted by date
Very happy with my solar and Tesla battery install experienceFriendly and helpful bunch of lads working well togetherCoordination between scaffolding and Mole Energy installation teams was very goodThe sales experience was also very good with a lot of time spent answering my questions and iterating the details of my requirements
Good experience throughout with Jamie, Stuart who did the survey, the whole team who did the installation and Olivia who has sorted all the paperwork afterwards. System was designed to my needs and designs updated as I learned more about it and what was possible (put as many panels on as you can!). Neatly installed and working well so far. Price was favourable compared to another local company
excellent service from start to finish, Mole Energy was recommended by Tesla for the supply and install. I'm now in discussions to expand the system with expansion batteries within a week of installation. very tidy install and all the staff have been super helpful.
I had been bitten earlier in the year with an installation that went bad, so was looking for a new supplier. Mole were absolutely outstanding. From the patience to understand my poor experience to the onsite visit and thorough discussion, to the designs and options, to the advice and then the scaffold and install. Everything has been easy, low presure and very clear. Dealing with this company and all of their team has been a remarkable example of superb customer experience. When the panel fitters came, they understood the mission...max out the roof without it looking rubbish...they got me an extra three panels on, which was amazing. Ok, not the cheapest, but honestly i tried to 'buy on price' and that went wrong...Mole deliver excellent service and excellent value. No complaints here, just compliments.
The whole process from contacting Mole Energy to installation was made very easy with someone always available to answer any enquiries. The installation team were excellent with the fitting and helpful in explaining the system and getting it up and running. I would definitely use them again as the product was excellent.
FAQ about Mole Energy
Which renewable energy systems can you install at my home?
We provide solar panels, battery storage and EV charging systems for homes, farms and businesses. We also carry out service and repairs on these systems.
In which areas do you carry out solar panel installations?
We cover Cornwall, Dorset, East Devon, Exeter, Isles of Scilly, Mid Devon, North Devon, Plymouth, South Hams, Teignbridge, Torbay, Torridge and West Devon.
How can I request a quote for installing battery storage?
You can request a quote for battery storage by contacting us with details of your property and any existing solar system.
What should I expect when having an EV charger fitted?
We install EV chargers as part of our renewable energy solutions, often integrating them with solar or battery systems where suitable.
Do you provide repairs for existing solar installations?
We offer service and repairs for solar, battery storage and EV charging systems.
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