Limitless Energy

We've just had an air source heat pump installed by Limitless Energy and it's fantastic! We've wanted to do this for a while but we were concerned that our property may not be suitable as it's a detached house, built in the 1870s of solid stone & brick without any wall insulation, and we have microbore pipework which we'd read wouldn't be ideal. We eventually decided to approach a few companies to carry out assessments. When Rob from Limitless came here we were impressed with his knowledge and experience, but also with his approach - he genuinely seemed to care about developing a system that would meet our needs. Throughout the design phase he patiently answered all our queries, was responsive and good-humoured and clearly very knowledgeable. We really felt we could trust him. The heat loss calculations he performed reassured us that it would be OK to go ahead although we were still a little nervous that we may be asking too much of any heat pump to cope with our house!The members of the team who carried out the installation (Shaun, Aaron and Mark) were also knowledgeable and highly skilled, discussed with us what they were planning to do at every stage and did everything they could to accommodate our preferences re. the location of new pipework etc. We were given a comprehensive explanation of the system once it was up and running, along with written material to consult. We received a follow-up call from Hannah the following day checking we were happy, or needed any further advice, and letting us know how to contact them, if we needed to, over the Christmas period. The day after the new system started operating we woke up to a warm, cosy home that's never felt so comfortable, even though it's December! The warmth we want is maintained around the clock, which feels like a real luxury but without the environmental damage that would have been caused by our old gas boiler. The cost is about the same as we were previously paying to run our central heating for a few hours a day, morning and evening. All our previous concerns about our house being unsuitable for this type of heating system have been laid to rest. Anyone thinking of installing a heat pump would be well advised to contact Limitless Energy to discuss it. We've found them to be knowledgeable, skilful, experienced and trustworthy, and just generally nice people too. Thanks again Rob, Hannah and team!

Went our of their way to advise on a heat-pump install even though they were unable to do the job themselves. Both grateful and impressed.