Kimble Solar

Review Summary for Kimble Solar

Customers consistently praise Kimble Solar for their excellent communication and professionalism from initial contact through to installation and aftercare, often highlighting clear explanations of technical information, competitive pricing, and tidy, efficient installations. A frequently mentioned positive is their responsive post-installation support with any minor issues or questions, alongside a general sense of trustworthiness and satisfaction with promised savings or system performance. However, there is a notable, albeit singular, negative review which strongly criticizes a complete lack of post-installation assistance and knowledge, claiming abandonment after payment and improper system settings which required external help to rectify. Based on the overwhelming positive feedback regarding customer service and aftercare, Kimble Solar appears best suited for customers who value thorough explanation, transparent processes, and ongoing support, particularly those who might appreciate a slightly higher-touch service for solar installations or upgrades including batteries and air-to-air systems. Before ordering, potential customers should specifically clarify the scope and availability of post-installation technical support, especially for system settings and troubleshooting, to ensure their expectations align with the service level provided beyond the initial setup, given the conflicting feedback on this point.