Home Energy Group
About
Home Energy Group specializes in providing comprehensive solar PV solutions, battery storage systems, EV chargers, and heating solutions for both residential and commercial clients.
Pros
- 5.0 customer rating from 4 reviews
- Broad coverage across Midlands regions including Derby, Nottingham, Leicester and Manchester
- Wide range of solar PV, battery storage, EV chargers and heat pump solutions for domestic and commercial clients
Services
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Recent Reviews about Home Energy Doctors Ltd
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View on TrustpilotReview Summary for Home Energy Doctors Ltd
Home Energy Doctors Ltd (also referred to as Home Energy Group or HEG) consistently receives high praise for its competitive and transparent pricing, with customers frequently commending the sales team, particularly Tracy, for providing clear, helpful information without being pushy. The company also stands out for its responsive communication, prompt service delivery, and excellent aftercare, as evidenced by their willingness to address issues quickly, even rectifying problems caused by previous installers and issuing all necessary paperwork. While overall installation quality is generally well-regarded, with installers described as doing a good job and leaving the premises clean, one instance mentioned a minor oversight where a battery breaker switch was not re-engaged after a power cut, and a subsequent issue with a faulty breaker; however, these were promptly resolved by their technical department and engineers. The company appears particularly well-suited for customers seeking to install or expand battery storage systems, especially those looking for competitive pricing and comprehensive support, including those who may have inherited poorly installed systems from other companies. However, given the limited number of reviews mentioning specific services beyond battery systems and one instance of a technical oversight, prospective customers should clarify the specific installation process for their chosen energy solution and inquire about the exact aftercare protocols...
Reviews we've extracted from review platforms, sorted by date
I was looking to expand my existing LuxPower system with additional batteries and, after obtaining numerous quotes, Tracy from HEG stood out by providing a very competitive price along with clear, helpful information. This gave me real confidence in HEG’s experience and expertise.The batteries were installed within a few weeks. About a month later, I encountered an issue and contacted Lorraine in the technical department. She arranged for an engineer to attend promptly, who quickly identified a simple oversight — the battery breaker switch had not been turned back on following a power cut.Over the Christmas break, I noticed the breaker began tripping repeatedly and was later found to be faulty. Lorraine and Tracy kept me well informed after the holidays and arranged for the engineer, Bailey, to return and replace the breaker. Since then, everything has been working perfectly.The team’s responsiveness and excellent aftercare have given me complete confidence that I made the right choice in choosing HEG.
Home Energy Group Ltd is the best.They went above and beyond to help me.A previous company botched fitted a VP panels and Battery Inverter system, then went into Liquidation, before issuing any completion paperwork.Home Energy Group Ltd are the only company who willingly rectified all the previous installation ensuring everything was correct , safe and issued all the paperwork required.Again I reiterated Home Energy Group Ltd will always be the first company I will go too. I WILL ALWAYS RECOMMEND THEM .
Great service (thanks Tracy) transparent competitive pricing. Fast delivery. Very responsive.
Called quite a few companies re installing a battery storage system in my home. Most were quite pushy, and some gave suprious information, infact some hadn't a clue what they were talking about. When I called HEG, I was given some good easy to understand helpful information, they asked me some questions and advised on a battery system. They gave me a quite reasonable quotation for a battery system to suit my needs. I checked the battery manufacture the installer online. They answer the phone promptly and always helpful. I agreed a system, and a price and the two electricians that installed the system have done a good job, they left the house clean and explained the system before they left.
FAQ about Home Energy Group
Which areas do you cover for solar PV and battery storage installations?
We cover Amber Valley, Ashfield, Chesterfield, Derby, Derbyshire Dales, Erewash, Leicester, Nottingham and many surrounding districts including Manchester, Rotherham and areas in Lincolnshire and Northamptonshire.
What home renewable energy systems do you install?
We provide solar panels, home solar with battery storage, AC retro fit battery systems, hybrid battery storage upgrades and EV chargers for residential clients.
How can I get a quote for heat pumps at my property?
We supply heat pumps and heat pump radiators as part of our domestic heating solutions. Request a quote to discuss your specific needs.
Do you handle battery storage for properties with existing solar panels?
We offer hybrid battery storage upgrades and three phase battery storage that can work alongside current solar PV systems.
What is involved in adding an EV charger alongside solar at home?
We install EV chargers and can combine them with solar panels and battery storage. Request a quote to see suitable options for your home.
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