
The Red Van Plumbers
About
Award-winning family-run company since 1948, specializing in plumbing and heating with a dedicated renewable division installing solar PV systems, battery storage, and heat pumps for eco-conscious homeowners around High Wycombe.
Services
Follow Us
Service Areas
Customer Reviews
Checkatrade
View on CheckatradeTrustpilot
View on TrustpilotRecent Reviews
Reviews we've extracted from review platforms, sorted by date
I have used Heppelthwaite The Red Van Plumbers for years and have always found them to be excellent. Over the years they have installed and serviced our boiler, fitted a new bathroom and fixed some general plumbing, such as fixing a leaky tap and replacing a shower valve. From booking to the work being done, I've been very impressed. I highly recommend The Red Van Plumbers.
Work undertaken: Anonymous
Tara serviced our boiler. She was friendly and helpful and informative. She was efficient and careful, no mess and found the faults requiring repair. \
After over ten years since we last used Hepplethwaite (now known as Red Van Plumbers) we wondered if the service would be at the same level as it was the last two times we used them.We were overjoyed to discover that they are still fantastic. Sue and Sarah, who handled my call, were incredibly helpful and professional. Nothing seemed to be too much trouble and they were reassuring in helping. This time we had a burst pipe behind our garage wall, which, being a townhouse, was underneath the flooring in our kitchen. It was a main that had, over time, had a the point of a screw from our flooring, wearing into the main supply pipe.Because the hole in the pipe was behind a joist the plumber had to to go through a kitchen tile, and the plyboard panel underneath, to get to the damage. The amount of disruption was minimal and the plumber was extremely considerate in how he affected the repair.As a result of the work carried out some limescale became lodged further up the main supply which was blocking the feed to the tank and stopping it filling. Sarah arranged for an engineer to come and sort that out...which I was very surprised to find happening extremely quickly.I can't speak too highly of the company and it's people. Would not hesitate, for a second, to recommend.Bravo Red Van Plumbers!
Work undertaken: Anonymous
We have been using the Red Van Plumbers for more years than either of us can remember.\\nAlways the same reliable service,prompt attention to detail and most courteous of operatives at a sensible price.\\nHighly recommended yet again\
Work undertaken: Anonymous
Good job, Fair price, Only problem was other trade who couldn’t confirm job specification on the day, and caused unnecessary waste of everybody’s time. Hepplethwaites still managed to complete the work within budget. Well done, and thank you.\\nPatrick, \
I was using them for a few years, but no more - first few years delivered good service, but recent services missed key issues in our hot water cylinder, which resulted in a repair being needed. They sent a guy to diagnose it, came back with a huge quote which was beaten by all the guys I had round on checkatrade, and then charged me for the diagnosis when I didn't go with them.