The Red Van Plumbers
About
Award-winning family-run company since 1948, specializing in plumbing and heating with a dedicated renewable division installing solar PV systems, battery storage, and heat pumps for eco-conscious homeowners around High Wycombe.
Pros
- Award-winning family-run company since 1948
- Dedicated renewable division offering solar PV, battery storage and heat pumps
- Serves St Albans
- 4.2 out of 5 customer rating from 6 reviews
Services
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Recent Reviews about Heppelthwaite Plumbing Heating and Renewable Energy
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View on TrustpilotReview Summary for Heppelthwaite Plumbing Heating and Renewable Energy
Heppelthwaite Plumbing Heating and Renewable Energy, also known as The Red Van Plumbers, frequently receives praise for its consistently reliable and prompt service, with customers highlighting the professionalism, helpfulness, and efficiency of both their office staff and on-site engineers, particularly noting their care and minimal disruption during complex plumbing repairs and boiler servicing. The most common problem reported, though appearing to be an isolated incident, was a diagnostic charge for a repair not ultimately carried out by them, following a period where their servicing may have missed underlying issues in a hot water cylinder, leading to subsequent repair needs. The company appears best suited for customers seeking general plumbing, boiler servicing, and bathroom installations, especially those who appreciate established providers with a long-standing reputation for customer service and responsiveness to unanticipated complications. Before ordering, new customers should clarify the terms regarding diagnostic fees, particularly if they are considering obtaining multiple quotes for larger repairs.
Reviews we've extracted from review platforms, sorted by date
I have used Heppelthwaite The Red Van Plumbers for years and have always found them to be excellent. Over the years they have installed and serviced our boiler, fitted a new bathroom and fixed some general plumbing, such as fixing a leaky tap and replacing a shower valve. From booking to the work being done, I've been very impressed. I highly recommend The Red Van Plumbers.
Work undertaken: Anonymous
Tara serviced our boiler. She was friendly and helpful and informative. She was efficient and careful, no mess and found the faults requiring repair. \
After over ten years since we last used Hepplethwaite (now known as Red Van Plumbers) we wondered if the service would be at the same level as it was the last two times we used them.We were overjoyed to discover that they are still fantastic. Sue and Sarah, who handled my call, were incredibly helpful and professional. Nothing seemed to be too much trouble and they were reassuring in helping. This time we had a burst pipe behind our garage wall, which, being a townhouse, was underneath the flooring in our kitchen. It was a main that had, over time, had a the point of a screw from our flooring, wearing into the main supply pipe.Because the hole in the pipe was behind a joist the plumber had to to go through a kitchen tile, and the plyboard panel underneath, to get to the damage. The amount of disruption was minimal and the plumber was extremely considerate in how he affected the repair.As a result of the work carried out some limescale became lodged further up the main supply which was blocking the feed to the tank and stopping it filling. Sarah arranged for an engineer to come and sort that out...which I was very surprised to find happening extremely quickly.I can't speak too highly of the company and it's people. Would not hesitate, for a second, to recommend.Bravo Red Van Plumbers!
Work undertaken: Anonymous
We have been using the Red Van Plumbers for more years than either of us can remember.\\nAlways the same reliable service,prompt attention to detail and most courteous of operatives at a sensible price.\\nHighly recommended yet again\
Work undertaken: Anonymous
Good job, Fair price, Only problem was other trade who couldn’t confirm job specification on the day, and caused unnecessary waste of everybody’s time. Hepplethwaites still managed to complete the work within budget. Well done, and thank you.\\nPatrick, \
FAQ about The Red Van Plumbers
What renewable energy installations do you offer to homeowners in St Albans?
We install solar PV systems, battery storage and heat pumps through our renewable division for properties in St Albans.
How can I arrange a quote for solar PV or heat pump work?
Contact us with your property details to request a quote for solar PV systems, battery storage or heat pumps.
What parts of St Albans do you cover for battery storage installations?
We cover St Albans for battery storage as well as the other renewable services listed.
Can solar PV systems be paired with battery storage at a home in St Albans?
Solar PV systems and battery storage can be installed together on suitable properties, and we can discuss options during a quote visit.
What should I expect from a heat pump installation process?
An initial assessment of your St Albans property is followed by the fitting work carried out by our renewable team.
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