Eco Installer

Review Summary for Eco Installer and Service Ltd

Eco Installer and Service Ltd consistently receives praise from customers, particularly for their skilled engineers who are described as polite, punctual, and knowledgeable, often going above and beyond to explain systems and even perform additional, related tasks. Customers frequently highlight the company's expertise in handling complex or non-standard installations for air source heat pumps (ASHPs) and ground source heat pumps, and their ability to successfully fix issues left by other contractors. They are also commended for their reliable ongoing maintenance and servicing, with many clients being long-term customers for ASHP and solar PV systems. The most common weak spot identified, though appearing infrequently, concerns equipment or tooling; one review noted an engineer lacked the correct tools to top up a solar thermal system, and another received no follow-up on a spare part quote for a rainwater system they didn't originally install, suggesting potential limitations or communication breakdowns when dealing with systems not initially installed by them or requiring specific, less common equipment. The company appears best suited for homeowners and businesses requiring new installations of ASHPs, solar panels, and associated energy systems, especially those with intricate requirements, as well as for those seeking reliable long-term servicing and maintenance for these technologies. A customer should clarify upfront whether Eco Installer and Service Ltd has the...