DJB Installs

We had 2 instals done by DJB Instals and had many problems with the communication, the quality of workmanship and not actually finishing the job! It's now been 2 x months and we still have outstanding issues to be fixed. The solar panels have never been connected and the heat pump is in the wrong poistion and not bolted down! I have chased many, many times but the 2 x contacts never get back with solutions to the problems, they just duck and dive. Please do your due diligence on them and ask for references before committing. I have spoken to other landlords in the area who have also been unappy with the installations done by DJB.Please be careful

Awful, used for government grant, solar panels/air source heat pump, internal wall insulation and radiatorsFor wall insulation, had to call and ask for another team, they'd turn up 2/3 hours later, have 2/3 hour lunch breaks and just stand around having long conversations. One came back to collect tools and he wanted to know what he did wrong, and tried to apologise, I told him to speak to his manager for the details. 2nd team were very similar, always late long lunches, but worked fast and were helpful with some other things. Although one of them used my bathroom, which was usually OK, until he left 'a mess' in the toilet. Reported to their manager, they all denied it was them, although I knew who had used it last.. It was the tall kid who did the woodwork stuff. The nicest workers were the plasterers and the air source heat installer. They even helped remove some old wobbly furniture that didn't survive being moved around. (assuming by way of an apology for the crappy service I'd had previously). Solar panel guy was OK too, just got on with it and left. After install had issue with solar panel readings on the meter (the counter wasn't moving). Instead of helping to trouble shoot, spoke to HORRIBLE lady called Alicia, who wouldn't attempt to help or advise but immediately get defensive and told me it's not their problem and I have to call my energy company. She hung up on me mid conversation while I was asking her what the issue could be or if it could be an installation issue.Go to a different company, absolutely avoid at all costs. Unless you enjoy cleaning strangers poop off your toilet and waiting around for hours when they could get it all done quicker.

Rob came to fit trickle vents to several windows and an air vent, as well as shaving the bottoms of a couple of the doors to improve their ground clearance. Very affable and efficient, explained well what he was doing and why, and also sorted out an issue when the new vents were making one particular window harder to close. A very good job all round! Many thanks, Mike.

Excellent from start to finish. Rob was very friendly and very polite, did an amazing job, would 100% recommend him, very professional and respectful

Rob came round to fit ventilation on the windows and a extraction fan was very friendly did a great job