Carbon Saving Group

Excellent service, prompt, clear communication, well organised and the software is easy to monitor so I can see how the panels are doing. I highly recommend Carbon Savings Group

I, like many other people, saw a piece about 'free solar power installations' based on what transpired to be false promises. However, one of the many contacts I received was from Callum Kerr and he explained the problem about the false promises (designed to collect data then made availble to a range of solar energy installers), did not pressure me (unlike some of the other responses I received) but delivered three preliminary options based upon our dialogue. Based upon his valued input I did not go ahead with any supplier but were I to change my mind - he would be the person I would call.

Engineer turn up on time with all equipment and install in hours. Ran me through all settings on computer and was happy with advise. Very happy with price and work.

I regret choosing Carbon Saving Group for my PV system. Not only has the system underperformed from the start, but the installation wasn't even completed on the day. They forgot to install the earthing rod, and I had to chase them afterwards to come back and finish the job - something that should never happen with a professional installer.Support since then has been just as frustrating. They respond to emails when they feel like it, and when they do there is no urgency or meaningful help.This company might be fast to take your money, but their aftercare is poor, communication is inconsistent, and they clearly don't prioritise customer satisfaction once the install is done.Carbon Saving Group talks a good game but in reality, you're left with an incomplete, underperforming system which you paid thousands of pounds for, and a company that doesn't stand by its work. Very dissapointing.

Was recommended to use them, loads better than more expensive national company. Prompt fitting when we decided to use them. Really good follow up, especially with finding better tariff - thanks Callum!

Great service from star to finish. Callum’s determination to get the quotes as competitive as possible.Kathryn, overall managing of the installation.Most importantly Neil’s actual installation and setting up of the solar system.Faultless Once again thank you.👍

Just had carbon saving group round to fit solar very happy all the team were friendly Tom the surveyor explained everything we needed to know , help us pick the right system , there were so many to chose from, the installers were all great finished on time and in the rain thanks guys great team work would highly recommend.

This process was really easy as Sunny was very helpful and explained everything so as I could understand. Sunny is very informative and considerate with my non existent computer skills. Thank you.

Good advice on solar energy which made things a lot clearer about solar power bI will definitely ve recommending this company to friends and family.

I recently had the pleasure of dealing with carbon energy,they came to my house to install a heat pump and a hot water system.from the outset all the staff I dealt with were kind,knowledgeable, professional and ,best of all for myself,human being who would do anything to help.from first to last they answered all my questions honestly and made sure I was informed with the whole process.thank you so much to ALL the staff.i would recommend them above any other company in this sector.again thank you.