Eco NRG

Good advice and competitive quote for solar, battery and hot water boost. Fitted in around our unreliable roofer. Polite staff and tidy job. Delighted with the results.

Excellent service, fitters were polite and very professional. The company even sorted out a problem caused by a british gas engineer who put a sensor on wrong when fitting a smart meter. Throughly recommend this local company

Investing this sort of installation is a big commitment. Looking at Trustpilot and Google reviews made me initially cautious about employing EcoNRG but fortunately a workmate was able to give a first-hand recommendation. So, I took the plunge and I'm very glad I did!I was quoted for 13 panels, battery system and hot water booster. A reassuring start to the process was that the 25% deposit I paid was held in a special independent scheme. It meant that if EcoNRG went bust, I would get my money back.About 6 months later, they installed 14 PVs (I requested an extra one during the install) and here I am, nearly two months on enjoying the benefits.The scaffolders and installers were all very pleasant, neat and tidy. They took care to ensure all the wiring, inverter, battery, etc. were installed with the lowest aesthetical impact reasonably possible.Knowing how much the cost of materials and plant have increased over the last year, I was REALLY impressed they kept to budget, even for the additional PV I requested.A minor delay occurred because of snow the week before and I had to change some time off, but they did try very hard to fit the new dates around my availability. This included asking another customer if they would swap a day with me so I could attend a funeral. I'll never know who that other customer was but if you read this - THANK YOU.There was a minor hiccup regarding the wiring for the hot water booster, but this was quickly resolved and fixed, with good will. In fact, I always found they responded to a query reasonably quickly and they posted all the commissioning certificates, guarantees and assurances to me within a few days of job completion. I was happy to pay my final invoice.One thing I wish I had done is to get a smart meter installed and ready before the work took place rather than after but that's nothing to do with EcoNRG.The app provided enables you to monitor the system in quite some detail and is worth getting to know. Be warned, you'll find you can't help sneaking a look several times a day!In summary:Deposit held securelyHonoured quotationInstalled about 2 months after their initial estimated dateInstallation went smoothlyOperatives took care at every stageOffice staff helpful and pleasantMinor hiccup dealt with efficientlyDid what they could when weather caused minor delayAll documentation received promptlyPleased with workmanship and installationAppears to be working correctlyHappy to rate 5*

What a great service from start to finish. Booked installation back in June and they installed on the exact date they said in November.They were very informative about the process and the on site installation team were very polite.They respected the property, and did a very good professional installation. They were extremely tidy with their work throughout the day.Can not recommend this company enough.Had a few other quotes theirs was middle of the pack but well worth it for quality products and quality installation

Contacted Via the website regarding a battery installation at the beginning of the year. Nick the MD got back to me straight away and said no problems they could fit it in 3-4 weeks.2 months later Nick still hadn’t been out to survey the install. He finally came out months later mentioned notifying the DNO and could install in a matter of weeks. It’s now some 7 months later and many many emails sent and still no response.Complete waste of time and very unprofessional.