Think Green Partners

Review Summary for Think Green Energy Limited

Think Green Energy Limited receives frequent praise for the knowledge and professionalism of its on-site engineers and installers, who are often described as efficient, tidy, and doing perfect work. Many customers highlight excellent customer service, particularly when addressing issues like faulty batteries, inverters, or other system malfunctions, with replaced parts often being provided quickly and at no additional cost under existing maintenance agreements. The company appears well-suited for customers requiring solar panel and battery installations, including upgrades and additions, and also handles fuse box fitting and EV charger installations. However, common problems include initial slow response times, and conflicting reports exist regarding sales practices, with some customers expressing concerns about perceived scare tactics or misleading information, particularly concerning service plans and electrical regulations. Furthermore, there are mixed reviews about the resolution of persistent issues, with some customers experiencing long-standing problems with battery storage systems and warranty claims. Before ordering, potential customers should clarify the full payment schedule, especially regarding post-commissioning terms, confirm the scope and necessity of proposed work, particularly for upgrades or new installations like fuse boxes, and thoroughly understand warranty terms and service plan details to avoid potential misunderstandings.