Sunshine Solar
About
Sunshine Solar is a UK-based online retailer specializing in high-quality solar energy products and accessories, including solar panels, inverters, and battery chargers. They are committed to outstanding customer service and competitive pricing, ensuring every order helps plant trees.
Pros & Cons
Pros
- Extensive range of solar panels, inverters and off-grid kits
- Specialises in renewable energy products for caravans, boats and backup systems
- Covers Breckland, Broadland, Mid Suffolk and South Norfolk
- Strong customer rating of 4.3 out of 5 from 33 reviews
Cons
- Some customers report product failures shortly after warranty and slow after-sales responses
Services
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Recent Reviews about Sunshine Solar Ltd
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View on TrustpilotReview Summary for Sunshine Solar Ltd
Sunshine Solar Ltd is frequently praised by customers for its fast, sometimes next-day, delivery of products, often noting that items arrive well-packaged and as described. Many reviewers highlight the helpfulness and knowledge of the staff, particularly for technical support and advice, and appreciate competitive pricing and customer service that is willing to go "above and beyond" on some occasions, including processing returns and refunds without issue. The most common problems or weak spots appear to be related to product durability, with a few instances of items failing shortly after warranty expiration or experiencing compatibility issues that required refunds; there is also mixed evidence regarding the helpfulness of technical support, with one instance where a customer felt treated like an "idiot" and another where an indifferent attitude was noted until a different representative was contacted. The company appears best suited for customers purchasing individual solar components, particularly for off-grid applications like motorhomes, caravans, or boats, or for those knowledgeable enough to undertake DIY installations and component upgrades. Before ordering, a customer should specifically clarify the compatibility of components with their existing systems, inquire about the warranty period and support process for specific parts, and potentially confirm technical support availability and approach for troubleshooting if they anticipate needing detailed post-purchase...
Reviews we've extracted from review platforms, sorted by date
Easy to get hold of on the phone, and very helpful. Items arrived the day after placing the order. All in all, fantastic service.
Great products and excellent service. Staff are knowledgeable and helpful.
i have used this company alot of times and have passed on they info to others, fast orders. good service and would be using again in the future
Great panels, reasonable delivery cost and they even kindly upgraded my extension cable from 4mm to 6mm at no extra cost when I called in realising I needed it post-order.
Very quick delivery of two orders 10 months apart. The first one was for the static inverter 12v dc to 240v ac. On later reflection, I reckoned I needed to use not a big lead-acid or leisure battery, but rather a a pair of 12v jelly cells in parallel, fed from a 20 or 40 watt solar panel. The parts for this were my second order and turned in good time and at fair cost. DD43
FAQ about Sunshine Solar
What solar products can I get for powering my home or off-grid setup?
We supply rigid and flexible solar panel kits, off-grid solar backup kits and solar power kits along with compatible solar controllers and power inverters.
Do you cover areas such as Breckland and South Norfolk for supply and delivery?
Products can be ordered for delivery across Breckland, Broadland, Mid Suffolk and South Norfolk.
Which options do you have for storing solar energy or charging an electric vehicle?
Batteries and chargers are stocked alongside electric vehicle chargers that work with solar set-ups.
Can wind power be combined with solar for my property?
Wind and solar combo kits and separate wind power items are available to add to a solar installation.
How do I find the right solar kit or accessories for my needs?
Check the full range of solar panels, inverters and related accessories listed, then request a quote for advice on your project.
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