
Huttie Building Services Ltd
About
Huttie offers comprehensive mechanical, electrical, HVAC, and renewable energy services with skilled engineers focused on delivering complete solutions for residential and commercial clients. They provide 24-hour call-outs and guaranteed work across Cambridge and London.
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Reviews we've extracted from review platforms, sorted by date
My experience of Huttie over the past 12 months has been excellent.What's not to like? The telephone system which seems to me clumsy. As for everything else very helpful people. They are charming and enjoyable to meet. They have responded very quickly to any problems. Top marks from me!
Have been using Huttie for well over a decade. Not the cheapest but always flexible and reliable with excellent customer service and consistent quality
Central heating boiler stopped Thursday night. All fixed for a reasonable price Friday lunchtime. Responsive clever people.
Very professional, responsive and carried out the works required well. I would use Huttie again.
Once again, Huttie came to the rescue.The appointment was easy to set up and in a reasonable time frame.The engineer Lee very competently serviced our bathroom fans and replaced the one which needed replacing. Pleasant to deal with, competent and efficient. Many thanks,Karen Rodgers
Always there for emergency pipe leaks. Used Huttie a few times and have received fast assistance and great fixes. They do charge high but you expect that from a professional plumber. I am just grateful for a fast, reliable fix. Chaps that have visited here have been so helpful, friendly and exceptional plumbers. Highly recommended Huttie. Disappointed and surprised to see bad reviews on here, but I guess most people only leave reviews when they've had bad experiences. More need to leave reviews when they've received great service. Give Huttie a go, they've been fab every time.
The company is just interested in swindling money without fulfilling the jobs. They charge the hefty call-out charge in addition to the service charge, so careful about it. The problem wasn't solved but visit after visit collected money. lost over 500 GBP, not a single issue has been resolved.
I was awarded a green homes grant from the government and contacted this company to carry out the work, at first they were constantly ringing or emailing but then it went silent for weeks, I tried several times to contact them, sending them a email saying how displeased I was, eventually they got in touch and a man came round to survey the house and work out where and how solar thermal panels would be fitted.The only reason this review has 2 stars is because the man that came round was extremely pleasant and friendly and very knowledgeable about the work that needed to be carried out, after he went it became a waiting game again and eventually someone from Huttie emailed me and said it wasn’t worth me having solar panels, I mean like what the…I contacted the gov green homes grant and they were as surprised as me that they would say that, I sent a email back basically saying I had a 100% grant so I wanted the work doing, they eventually responded and set a date, they contacted me again and changed the date, this happened 3 times, the last date they gave me was for 18th oct which they cancelled a few days before and my gov voucher expired on 30th oct so they basically strung me along up to the point where my voucher would expire and I couldn’t even use anyone else, I’ve never felt so let down by a company and I recommend people avoid this unreliable incompetent company
Huttie group I choose to put solar thermal after multiple delays finally where going to install on 11 October cancelled the Job I lost time and money and they did not keep us on loop worst company to deal with I called the owner James no answer or apology
Very disappointed! I was quoted for a job then hutties added a callout charge at the point of invoice. This callout charge was not disclosed at the beginning and “apparently” for a first inspection of the job that the engineer came out for but carried no equipment for and couldn’t do anything to fix at the time. We then waited 2 weeks on hutties coming back to fix the problem. They then left our toilet with a massive leak because the engineer didn’t put the correct seal on the base (again wrong equipment). The engineer then came back a third time and fixed it correctly. I cannot recommend hutties as the quality of the engineers you get is not consistent and you get charged for the fact that they don’t carry the right parts.
I recently arranged for them to visit my 91 year old mother to check on her boiler/thermostat controls and ensure they were correctly set. The call out fee included 30 mins labour which I reasonably thought adequate to complete this basic task. The guy spent 2.5 hour at the premises and charged my mother £200 cash for the experience. My subsequent enquiry was answered by the telephonist with ... “it’s a complicated system” - yeah right, economy 7 in a block of flats!! My formal lodging of a complaint with the company has gone without any response at all!! Ripping off elderly people ... AVOID