South East Solar & Electrical

Review Summary for South East Solar and Electrical Limited

South East Solar and Electrical Limited garners significant praise from customers primarily for its professional, friendly, and efficient service, with many specifically highlighting the smooth and straightforward process from design and survey through to installation of solar panels, batteries, and EV chargers. They are often commended for being knowledgeable and responsive, keeping customers updated, and delivering on time, with some reviews mentioning staff going the extra mile to explain technical aspects in simple terms. The most common problems or weak spots appear to be related to aftercare and fault resolution, with two notable negative reviews citing issues like a high quote for panel cleaning on easily accessible panels and an "outrageous" call-out fee for an inverter fault just two years post-installation, despite earlier satisfaction and referrals. The company seems best suited to customers looking for new solar panel and battery installations, including retrofitting batteries or EV chargers to existing solar systems, and those who appreciate a full-service approach, having successfully delivered on residential and commercial projects. Before ordering, a customer should clarify the specifics of their warranty or aftercare agreement, especially regarding potential call-out charges for system faults, to ensure they understand what is covered beyond the initial installation.