Rayotec

Rayotec were prompt, efficient, friendly and at a sensible price. They replaced my faulty solar inverter with a compact modern unit which has worked well ever since. Can't fault them.

Highly recommend James and the Rayotec team! We had a great experience using Rayotec for our extension’s underfloor heating. James was fantastic—he helped us choose the right product and kept us informed every step of the way. The installation was top-notch. Even with 50% glass in the room, as it is an orangery, the heating works perfectly and is very fast to warm up. If you're looking for a reliable company, definitely go with Rayotec.

Fantastic service when I had pre sale technical queries. I ordered the Elite Kit System underfloor heating mat, and Rayotec were super helpful when I had to return one of mats which was surplus to my requirements. The mat was easy to install and the Freedom WiFi thermostat is very intuitive to use.

They always supply one of the best electric underfloor heat mats on the market next day. Such great service.

We had a Rayotec installation in a lounge which was having carpet fitted on top with special ufh underlay. Original floor was concrete with solid oak parquet stuck down , probably when house was built. We adhered to the Rayotec combined tog rating when sourcing carpet and underlay from Vincent's in Hersham....(a strongly recommended Firm!). Asked the Rayotec fitter James Clarke if the Lounge parquet needed to be removed. On three occasions were told in writing it didn't need to be removed. Install went ahead with no issues, was our second time with Rayotec , they'd done our hall floor ( porcelain) previously. At first use the Lounge was fine , lovely warm surface. But on using last Autumn it was noticed the carpet was rising at the end of the ufh mat location. It got worse, rising by almost two inches.. its possible that the ufh may have stopped working then. We contacted carpet fitters , they attended and on lifting the carpet found the parquet had detached , was warped and buckled against itself. Carpet fitters removed risen parquet pieces filled void with underlay and stretched and refitted carpet, they charged £70.00 It became apparent the ufh was not working and inspection was done. Until the carpet was affected the ufh seemed to be ok .A replacement ufh mat was proposed. To facilitate new mat , we , both in our 70's had to completely empty the Lounge with three heavy sofas, big TV and cabinet, separate Hi Fi , take down curtains etc. New ufh mat was fitted. Thereafter carpet fitters came back and refitted carpet and underlay, cost £60.00 During all this Rayotec Office , tried to wriggle out saying they weren't involved when seeking carpet fitters cost(s). Given that their fitter comes in a sign written Rayotec vehicle its not feasible that same is not either an Agent , Representative or Employee. We believed at all times to be dealing with Rayotec as from our first project. We've subsequently found from on line research that it is NOT recommended to install electric UFH onto our sort of parquet, and that problems with expansion , thermal blocking can result. Until this never had any problems with the parquet in 40 years !!!. So we've had a lot of inconvenience due to taking the PROFESSIONALS advice , plus carpet fitters charges...which have now been reimbursed.