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Neutral Energy
About
Neutral Energy is an MCS accredited green energy installer with over 35 years of experience and 4000+ installations, providing heat pumps, air conditioning, and solar solutions to homes and commercial buildings across Devon, Somerset & Cornwall.
Pros
- MCS accredited installer
- Over 35 years' experience
- 4000+ installations completed
- 5.0 customer rating from 6 reviews
- Offers heat pumps, solar and air conditioning
Services
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Service Areas
Recent Reviews about Neutral Energy Solutions Ltd
Checkatrade
View on CheckatradeReview Summary for Neutral Energy Solutions Ltd
Neutral Energy Solutions Ltd. frequently receives praise for its efficient and thorough work, particularly in diagnosing and resolving issues with existing air source heat pumps (ASHPs), with customers often highlighting the competence and expertise of the engineers, as well as clear communication from the office staff. The most common problems or weak spots are not apparent from the provided reviews, which consistently award top ratings and positive feedback. The company appears well-suited to customers requiring both initial ASHP installations and, notably, repairs or troubleshooting for systems previously installed by other companies, demonstrating a strong capability in rectifying problems and managing grant applications. Before ordering, a customer should clarify the specific scope of work for their project, especially regarding any complex diagnostic needs, as the reviews are heavily weighted towards corrective actions and new ASHP installs.
Reviews we've extracted from review platforms, sorted by date
Work undertaken: Installation of new ASHP and associated replumbing.
Neutral identified the cause of the breakdown of our existing ASHP and installed a new system. The work was carried out thoroughly and efficiently, and we were kept informed of progress at all stages.
Work undertaken: Annual Heat Pump & Heating System Serive
Ross always does a thorough job, thoroughly checking all system components + cleaning as required & he comes along complete with a smile!
Work undertaken: Sort out incorrectly installed heat pump
Our heat pump had been installed by a less than competent company and we had many various problems. Neutral Energy efficiently diagnosed the problems and sorted everything out. Extremely competent and easy to deal with. Heat pump is now working without problems. Would highly recommend this company
Work undertaken: Replaced leaking water tank in GSHP system.
The communication and responsiveness by Ella was really excellent. Ryan did a super tidy job and clearly knew his stuff. I would certainly have no hesitation in using NES again. All round super experience with them.
Work undertaken: Heat Pump & Solar
Quick efficient friendly professional quotation and installation, very importantly I didn't mind at all leaving them in the house all day or having them around, nice people. Managed all the grant side of things too for the heat pump
FAQ about Neutral Energy
Which areas do you cover for installing solar panels?
We serve Cornwall, Dorset, East Devon, Exeter, the Isles of Scilly and many other locations including Plymouth and Somerset areas.
How can I get a quote for a heat pump system?
Request a quote to find out about heat pump options suitable for your home.
What should I expect when having solar panels installed?
Our team manages the full installation of solar solutions. We can provide more details during the quoting process.
Which services are available in the Sedgemoor and South Somerset areas?
We offer heat pumps, solar and air conditioning across Sedgemoor, South Somerset and nearby parts of the region.
How does air conditioning fit with heat pump installations for homes?
We supply air conditioning along with heat pumps to homes in our covered areas. Speak to us for advice on your property.
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