Mitie

Review Summary for MITIE Technical Facilities Management Ltd (Building Services)

Based on the provided reviews, there's very little praise for MITIE Technical Facilities Management Ltd (Building Services) from a customer perspective, with the sole positive comment appearing to be from an observer of an incident involving a shoplifter rather than a direct client experience with building services. The most common problems highlighted consistently revolve around extremely poor management, with numerous accounts of incompetent, unprofessional, corrupt, or abusive managers who reportedly disregard staff welfare, health and safety, and company policies, leading to bullying, lack of support, and high staff turnover. Recruitment issues are also frequently mentioned, with applicants, even those highly qualified, being rejected without clear reasons or offered jobs only to have them rescinded. Issues with pay, unethical work practices, and a lack of proper training for employees are also recurring themes. Given the nature of these complaints, which predominantly come from employees or job applicants across various Mitie services (security, cleaning, care and custody, general facilities), the company does not appear well-suited to any service where employee well-being, clear management, or consistent and ethical service delivery are critical for client satisfaction, which would include home energy installations. A potential customer considering this company for any service should clarify very thoroughly the specific management structure, employee training...