Fords South West
About
Fords South West Ltd offers comprehensive home services, including renewable energy solutions, heating, plumbing, and electrical services. They pride themselves on friendly, reliable engineers, including Worcester Bosch Group approved specialists.
Pros
- Offers renewables and solar panel installations
- Extensive coverage across South West England
- Wide range of heating, plumbing and electrical services
- Mentions friendly, reliable engineers
Services
Service Areas
Recent Reviews about Ford & Sons Ltd
Trustpilot
View on TrustpilotReview Summary for Ford & Sons Ltd
Ford & Sons Ltd. receives frequent praise for responsive communication, particularly from office staff like Jack, and for the professionalism and helpfulness of their onsite technicians, including electricians such as Mark, and specific individuals like Jamie and Will. The company appears particularly well-suited for comprehensive home renovation projects, especially kitchen and utility room installations, where customers appreciate their in-house team of designers, fitters, plumbers, and electricians, which seems to streamline complex projects and foster a sense of reassurance regarding after-sales support. However, a recurring weakness identified in reviews is slow service and lengthy delays in scheduling appointments, receiving parts, and completing repairs, with some customers reporting waiting weeks or even months for issues to be addressed. Before ordering, potential customers should clarify specific timelines for project completion and parts procurement, especially for repairs or installations that might require ordering components, and seek clear conformation on whether reimbursement policies exist for diagnostic services should their initial assessment prove correct, a point on which evidence is mixed.
Reviews we've extracted from review platforms, sorted by date
Felt the company tried to con me out of £192 for a diagnostic for issue which the car was telling about.i told the booking clerk that i didn't the diagnostic check, he proceeded to tell me, if it wasn't what i think it is there will be additional cost. I asked if i have this service and it turns out I'm correct, will i be reimbursed, which he replied no. The ford cars are well built and I'm more than happy with mine, it's jus the customer service I'm very disappointed with.They also contacted us and i let them know my disappointment with their service, it's been a week now and no reply.
If I could give a minus review I would any problem I’ve had with my brand new vehicles it takes 6-8 weeks for fords to look at it then another 2-3 weeks for them to repair any problems never got parts in stock and when they do get them there’s never any one to fit or fix the problem my first tourneo custom I had for 13 1/2 weeks and was only driven for 2 weeks because of the ridiculous waiting time and my second tourneo custom exactly the same 13 weeks to get it looked at 3 weeks to get part and someone to fit it ( still waiting ) £100k worth of cars and they are not fit for the roads but worse still the way fords handle it is disgraceful would never buy from them again would rather go Vauxhall at least their cars and vans stay on the road and you can get them booked in within 1-3 days and back on the road same day you drop it off
Don’t ever bother going to fords motors in Leigh rd Eastleigh , been there twice now ! Very over priced , and arrogant ,pompous staff ! Won’t ever go again ! Went to Vauxhall dealer further up the road ,very friendly helpful staff , bought a lovely grandland car ,really pleased with price and purchase
Jamie and Will were absolutely great at their work and we couldn't be happier. Ryan, their manager, was very professional and really looked after us. Hugely recommended.
The service experience was excellent. We wanted a new oven, called them and they came out to fit it a week later. The existing built in appliance was removed efficiently and the new oven went straight in to the space all within the hour.Well done and thank you!
FAQ about Fords South West
What renewable energy services do you provide?
We install solar panels as part of our renewables offering. These services integrate with our heating and electrical work where needed.
Which areas do you cover for solar panel installations?
We cover Cornwall, Dorset, East Devon, Exeter, the Isles of Scilly, Plymouth and multiple districts across Somerset and Devon.
How can I get a quote for renewables work at my property?
Request a quote to discuss your solar panel or other renewable requirements with our team.
What should I expect when having solar panels fitted?
Our engineers handle the installation and can coordinate with plumbing and electrical services on the same project.
Can renewables be added to homes in rural locations such as the Isles of Scilly?
We extend our solar panel and renewables services to the Isles of Scilly as well as mainland areas in the South West.
Similar companies
Last updated