
Logic Group
About
Logic Group is a comprehensive service provider in Cumbria, offering expert plumbing, heating, electrical, and renewable energy solutions including solar PV and heat pumps. They serve a wide area, ensuring reliable and professional installations and maintenance.
Services
Service Areas
Customer Reviews
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Reviews we've extracted from review platforms, sorted by date
Excellent service. My boiler had broken when I moved into my new home and logic provided a professional and friendly service. Boiler was fitted in a very quick time. Would recommend this service.
They came to meter by their what was wrong with my banksy boiler but the plane wasn't lighting he showed up on their side day very well then he perceived it to pad the bell out by saying I needed I knew it nighter which was yes because that was support they went on to say new sensor neurological leads new front cabinet door a new pressure gauge he claimed the new front door the cabinet and the pressure gauge was to stop carbon carbon dioxide from leaking out he then a method the saints up wasn't required if you're thinking of using that company make sure you know what is required and how much it costs the belly tried to get me to agree to with £612 pounds with the work itself was about £150. I would suggest to the owner of this company he looks like the training of his staff what an engineer to turn around to a customer and say well I know what I'm doing so I'll do what I like it's not good customer service it may be needs training to his engineers toward the customer it's always right he's the one paying the bill .
Ian arrived on time and was extremely professional and certainly knows his trade! He was meticulous with all his work and the quality of the finish for our en-suite was impressive.He left everything neat and tidy and worked SO hard. He was also a genuinely nice guy.Carl helped us out at the last minute when our previous plumber let us down with his workmanship. He fitted us in at very short notice to enable us to get the en-suite finished.We have been so impressed with Logic that you will now be our go-to team for anything plumbing related. We have told our friends how impressed we have been and given your details out. It is hard to find a reliable, trustworthy and professional plumber and we have certainly found one with Logic.
I chose Logic to instal a replacement heat pump because they were local - within 100 miles! - and had good reviews.Everything from the assessment visit, quotation (with answers to my supplementary questions), the 5 man installation team and a follow up visit were handles with courtesy and competency.I had had a bad experience with the previous (austrian) pump that ceased to function properly over 2 winters until the company ceased to engage with either myself or the engineer. So I am delighted to find a local company.I hope our relationship continues positively
Fast quote and scheduled the work so it was done before I went on holiday, Work was to a high standard and cleaned up after them. Friendly team. Would recommend (indeed, I have today to someone looking for an electrician).
Hi Jen. In response to your email requesting feed back, I would say that the service we received was first class.The team where on site early and worked diligently with the minimum of disruption. They listened to our input and kept us informed about their progress.They where polite and friendly through out the day in spite of it being very cold . The job was finished in good time but when the system was commissioned they made sure we fully under stood the operation of the new equipment. Finaly the site was left in a clean and tidy condition. Thank you for a job well done.
Excellent customer service in fixing the boiler at our holiday property in Keswick. Really helpful and knowledgeable engineers and the customer services department kept us informed about ordering of parts and when the engineers were coming. Highly recommended.
Good experience. Nice team of two refurbished the bathroom. Very tidy and quick work.
Logic installed our solar panels and batteries. They did a good professional job and when we have had minor issues they have been helpful. Ross was our technician and he worked hard to make our requests work and gave us the choice where options existed.
Needed a new flue for the oil boiler. after one call, I was visited within 24 hours (on a Friday) to assess what was required. I was promised the quote on monday morning which turned up on time. having agreed to the work, a date was set and the engineer turned up at the prescribed time. He was very polite such as seeing if there was a route to the boiler that did not require going through the house. Asked if he could use the loo. Corrected a couple of small things that had not been done during initial installation (by another company). Very pleased. did what they said when they said. will certainly use again