Launa Windows
About
Launa Windows offers over 40 years of experience providing high-quality window, door, and living space installations across Devon. Their approachable team ensures customer satisfaction with every project.
Pros & Cons
Pros
- Over 40 years' experience
- 4.3 out of 5 customer rating from 30 reviews
- Broad service range including windows, doors, conservatories and repairs
- Extensive coverage across Devon and Cornwall
Cons
- Some customers report customer service and scheduling issues
Services
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Service Areas
Recent Reviews about Launa Windows
Trustpilot
View on TrustpilotReview Summary for Launa Windows
Launa Windows receives frequent praise for the high quality of its installations and products, particularly doors and windows, with many customers specifically commending the professionalism, friendliness, efficiency, and tidiness of individual fitters like Mark, Terry, Bob, and Paul. However, a recurring weakness highlighted by several reviews is inconsistent customer service and communication, with issues ranging from missed appointments and unreturned calls to delays, confusion regarding orders, and problems with warranty claims, including a notable case where a structural issue with doors was not resolved despite multiple inspections. The company appears best suited for customers prioritising proficient installation (often noting specific fitter teams positively) and product quality over a consistently smooth customer service journey. Before ordering, a customer should seek clear confirmation on communication protocols, expected timelines for all stages from initial contact to completion, and detailed clarification on warranty coverage for all components to mitigate potential frustration with post-installation support or delays.
Reviews we've extracted from review platforms, sorted by date
We are very pleased with new door and window experience from the fitter was very good came on time worked none stop and tidied up after we would use again
Mark did a fabulous job at installing new composite front door. Quality of door excellent. Brilliant finish and style availability. Highly recommended
New back and front doors plus two replacement window units. Fitted by Terry and Bob - Great professional job, both friendly and helpful. Very pleased with the installations.
We had 2 windows installed by Mark. Mark was very professional and friendly and we are very pleased by the work he’s done. He left the premises neat and tidy.
Fitter turned up as arranged and worked steadily through the day to fit a new kitchen door and a kitchen window. Area was left clean and tidy. Fitter explained operation and ongoing maintenance of the... See more
FAQ about Launa Windows
Which locations do you cover for window and door installations?
We cover Cornwall, Dorset, East Devon, Exeter, the Isles of Scilly, Mid Devon, North Devon, Plymouth, South Hams, Teignbridge, Torbay, Torridge and West Devon.
What home improvement services do you provide?
We offer conservatories and extensions, doors, living spaces, porches, windows, decorative glazing, roof trims and fascias plus repairs and maintenance.
How can I arrange a quote for new windows or doors?
You can request a quote from our team for any of the installations we supply across the listed areas.
What should I expect during an installation of windows or a conservatory?
Our approachable team carries out high-quality window, door and living space installations. We focus on customer satisfaction with each project.
Do you handle repairs to existing windows and doors?
Repairs and maintenance are included in the services we provide for homes in Devon and surrounding regions.
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