JMG Renewables
About
JMG Renewables is dedicated to delivering innovative, sustainable, and cost-effective energy solutions for both homes and businesses, specializing in the installation of new boiler and hybrid systems, air source heat pumps, solar panels, and battery storage solutions.
Pros & Cons
Pros
- Broad range of renewable energy services
- Wide coverage across multiple UK regions
- Customer rating of 4.3/5 from 18 reviews
- Specialism in boiler and hybrid system installations
Cons
- Some customers report issues with customer service and installation quality
Services
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Service Areas
Recent Reviews about JM Renewable Solutions Ltd
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View on TrustpilotReview Summary for JM Renewable Solutions Ltd
Customers frequently commend JM Renewable Solutions for their professional and knowledgeable staff, from the initial sales consultation to the installation teams, who are often described as efficient, polite, and tidy, with specific individuals like Dan and Gareth receiving notable praise. The most common problems, however, revolve around post-installation customer service, particularly difficulties in obtaining essential documentation like the DNO letter, which can lead to significant issues with utility tariffs, and some concerning reports of poor installation quality, including damaged panels and questionable fitting practices, which appear to be isolated incidents but are impactful. The company seems well-suited for homeowners looking for solar panel and battery installations, air source heat pumps, and EV charge points, especially those who value a smooth initial process and a team that takes care with home aesthetics. Before committing, a customer should absolutely clarify the process for obtaining all necessary post-installation documentation, such as the DNO letter, and perhaps inquire about their quality assurance procedures for installation, particularly for roof-mounted systems, given some conflicting accounts regarding workmanship.
Reviews we've extracted from review platforms, sorted by date
Excellent from the sales process through to pre install and install. More than happy, professionals. Refreshing to pay for high quality work by a great team. No negatives at all.Had 16 panels and a 10kwh battery fitted to semi detached..
I was very sceptical about solar panels but found JM Renewables and I have now a 50 kWh system in place this week and I cannot praise the team and the company enough, excellent staff working here and the panels working a dream, extremely pleased from start to finish, let the sun shine, thank you
Extremely Poor Customer Service. I have tried contacting This company on their various platforms over the last two weeks to try to obtain the DNO letter for my Solar Panels supplied by JEM. I can not sign up for a Utility Tarif as ive just bought the property and cannot register it until I obtain this from the company. Due to this issue with the company being unobtainable I am being charged the highest tariff. I am at a total loss as what to do.Can any one on here give me any advice on how to contact them.Many Thanks.
We have spent several weeks speaking with a number of Solar Panel companies as we decided to make the decision to add 18 panels with a 13.1kw battery to our property. This is a big decision for us and scary as we have little knowledge of the market. Have to say from first meeting Dan to discuss our needs to the installation so far this company is excellent. This is only day 3 and the panels are working wonderfully so will update my review several months down the line. Special mention has to go to Simon who kept us informed during the install and Gareth the electrician worked with us to find the best location for the battery to look good on the house. Lots of people helped sorry to miss people out but all were fab, Ewan, Steve and probably more came. The place was left spotless even after the first day and honestly we are so happy. Every query in the early days was answered by Dan promptly and the site visit was re-assuring, absolutely no pressure selling. Have to end with a special mention to the scaffolding company sorry not sure of the name, thankfully they didn’t leave us with ugly scaffolding longer than absolutely necessary band for that we thank them.
From the initial contact and all the way through to completed project the Company and Staff have been first rate. The office has always dealt with matters very promptly and efficiently and the installation of the solar panels and battery storage despite being not straight forward was excellent with quality workmanship. Would definitely recommend.
FAQ about JMG Renewables
Which types of heat pumps and related systems do you install?
We offer air source heat pumps, hybrid systems, and underfloor heating alongside battery storage solutions.
Which areas do you cover for solar panel and heat pump work?
We cover Ards and North Down, Liverpool, Gwynedd, Cheshire West and Chester, Conwy, and other listed regions in Northern Ireland, North West England, and Wales.
How do I arrange a quote for battery storage with solar panels?
Request a quote so we can assess your home for solar panels and battery storage solutions.
What maintenance services are available for air source heat pumps?
We provide air source heat pump maintenance in the areas we already serve.
What should I expect when having a hybrid system fitted?
We install hybrid systems as part of our sustainable home energy solutions. A site visit helps confirm the right setup for your property.
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