Cocuun

Internal wall Insualtion & Loft Insulation installed on one of my rented properties The work was done on time & was very please with the outcome Workmen were very reliable & clean & tidy

I needed to get a better grip on my heating costs and making sure my house was warm when I got home from work during the winter. Cocuun fitted me smart heating controls, the process was simple, and I was left without doubt on how to work the system when I was out of the house. I have been able to save money by checking in on the warmth of my house, and setting it going before I got home. Thank you.

Used cocuun to have my windows fitted They subcontracted the job out to a window company who fitted me very poor quality windows,and installation was really bad and Also damaged my property whilst fitting the windows Beware don’t use cocuun

Been 6 months and external insulation still not finished. Roof leaking, electrics don't work. Never clean up, don't turn up. Either don't know what they're doing or don't care or both. Then get abusive when you complain.

I am so unhappy with the finish of my Dormer window.Cocuun subcontracted window fitters and all of my windows are amazing apart from the reprehensible dormer. Cocuun treated the front dormer window as a separate entity and not fully part of the house so didn't supply scaffolding, so the window fitters had to push the new window out from the inside. That in turn broke off some of the facia and left the whole of the window framing unfinished, not fully sealed on the outside and open to the elements. Cocuun then consequently blamed me on the condition of the whole frame, siting wear and tear and the weather causing the facia to drop off. All my windows were of poor repair, hence why I required new ones! They have refused to rectify this unless my local Council pay for the scaffolding. This was a Warm Homes fit. Cocuun obviously didn't want to pay for scaffolding, originally on my house. I am the one left with an atrocious front dormer window surround, unlike all my neighbours dormers that have been fully finished. Cocuun are receiving this bad review as they've had so many changes of staff over the last year that I feel I have now been lost and left behind in this particular Warm Homes scheme they were contracted to fit. The windows are, in fact, fantastic and the window company subcontracted were great but they were also concerned by the way they were asked to fit the dormer window from the inside? I am so stressed about this whole issue and I am waiting in trepidation for the remaining old framed surround of the dormer to eventually fall off or worse still, to let in the rain. I check every day. The one star on my review is because Cocuun sub contracted the professional window fitters, not for Cocuun themselves, who have yet to deserve any praise on this as they did absolutely nothing at all but blame me for the current state of my dormer