Baystar
About
Baystar LTD is a renewable energy specialist offering a range of sustainable heating solutions, including ground source, air source, and water source heat pumps, as well as solar panel installation and biomass systems.
Pros
- Strong 4.9/5 customer rating from 13 reviews
- Extensive coverage across Sussex, Surrey and Kent districts
- Broad range of heat pump types and solar installations
- Commercial renewable systems and maintenance offered
Services
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Service Areas
Recent Reviews about Baystar Limited
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View on TrustpilotReview Summary for Baystar Limited
Baystar Limited receives consistent praise for the professionalism, diligence, and expertise of its engineers and office staff, with customers frequently highlighting excellent communication, thorough explanations, and reliable project management from initial consultation through to installation and servicing. While a couple of reviews mention "teething problems" with larger or combined installations (like heat pumps and PV systems), customers generally express satisfaction with Baystar's proactive site support and ongoing customer care in resolving these issues swiftly, even extending to weekend call-outs. The company appears particularly well-suited for comprehensive heat pump installations, including air source and underground systems, as well as solar PV projects, with reviewers noting their capability in handling the complexities of such integrated renewable energy solutions and providing dependable long-term servicing. Prospective customers should clarify specific details regarding the expected timeline for their project, particularly for new builds or large-scale integrations, and ensure a clear understanding of the aftercare support and warranty provisions before committing.
Reviews we've extracted from review platforms, sorted by date
Baystar just serviced our underground heat system and we couldn’t be happier. John, the engineer, was thorough, professional, and a real credit to the company. So pleased we chose them!
Baystar has just completed a air source heat pump installation at my property. The job was started and completed on time. I was always kept informed on progress. The team were hardworking, diligent and really considerate. This is a company that really cares about its customers and doing a great job.
Professional advice and install of my heat pump (and new upgraded radiator system). Now 2 years in. Happy with 2 annual services done by Baystar and all working great.
I have been dealing with Baystar for the pass month and have seen they are very organised and have a great track record with highly qualified engineers and office staff. I would 100% recommend for anyone to use this company for there heat pump installs
Everyone at Baystar is knowledgeable, friendly and helpful. Ours is a big project and we did have a few teething problems, but we have been very happy with the site support and ongoing customer care.
FAQ about Baystar
Which heat pump systems do you provide?
We install air source, ground source and water source heat pumps. We also supply other heat pump options and biomass systems.
What parts of Sussex and Surrey do you cover for solar panel work?
We work in Brighton and Hove, Adur, Arun, Chichester, Crawley, Eastbourne, Horsham, Lewes, Mid Sussex and many nearby districts.
Can I request a quote to add battery storage to existing solar panels?
You can request a free quote for solar panels and battery storage. We assess how the two systems can work together on your property.
What does renewable maintenance involve after installation?
We provide ongoing maintenance for heat pumps, solar panels and similar systems. A site visit lets us outline the checks needed for your setup.
How do you approach installations of ground source heat pumps?
The process starts with a property assessment to confirm suitability. Request a free quote for details matched to your site and energy needs.
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