Infinity Renewables

Review Summary for Infinity Renewables Group Ltd

Infinity Renewables Group Ltd. consistently receives praise for their professional, courteous, and tidy installation teams who often complete jobs within a single day, explaining processes clearly and offering good post-installation support particularly with setting up apps and addressing specific issues like pigeon netting or minor software glitches. However, significant concerns arise regarding pre-sales information and transparency, with one customer reporting inadequate disclosure about electricity company export compatibility, multiple meters, and potential three-phase supply requirements, while another highlighted a severe issue with an underspecified inverter being installed without proper discussion, suggesting a potential strategy to "palm off the cheapest one" and create additional costs for adequate performance; there's also an isolated report of poor phone etiquette from a sales representative. The company appears best suited for customers seeking a swift and efficient installation, especially for solar panels and battery storage systems, including those participating in local council schemes like Hampshire Solar Together or Surrey Together, though their ability to handle larger installations (e.g., 42 panels) is also noted. Prospective customers should explicitly clarify all technical specifications of the proposed system, particularly the inverter model and its capacity relative to the solar array, as well as thoroughly confirm compatibility requirements with...