Westville
About
Westville Group offers a range of property improvement services including insulation and rendering. Their contact forms are designed to gather specific client needs.
Pros & Cons
Pros
- Offers cavity wall and loft insulation services
- Provides external solid wall insulation and cladding
- Delivers rendering as part of property improvement work
- Covers five districts in Nottinghamshire and Derbyshire
Cons
- Some customers report issues with workmanship quality and guarantees
Services
Service Areas
Recent Reviews about Westville Limited
Trustpilot
View on TrustpilotReview Summary for Westville Limited
Westville Limited receives occasional praise for hardworking, polite, and efficient staff, particularly for insulation work, with one positive review specifically mentioning an accessible-friendly bungalow, suggesting they may be attentive to diverse needs. However, the reviews frequently highlight significant issues with quality control, ranging from non-square insulation around a door and incorrect paint colours to paint splatters on doors and windows. A more concerning and recurring problem appears to be their professionalism and communication, as evidenced by a severe incident involving unauthorized access and property damage to a neighbour's yard, and a direct contradiction regarding a promised 25-year guarantee. Based on available feedback, the company seems best suited for straightforward insulation projects where direct interaction with neighbours is unlikely and customers are highly vigilant about inspecting work quality and verifying guarantees in writing. Before commissioning Westville, customers should explicitly clarify in writing the exact scope of work, expected quality standards, clear guarantees with supporting documentation, and all property access protocols, especially if shared or neighbouring properties might be involved.
Reviews we've extracted from review platforms, sorted by date
Hard working company who have done work on our disabled bungalow.Thank you.Everyone has been good 👍All treated me better than our healthcare workers.I have fought MS for over 50 years and uncovered all the truths with George Ebers and Matt Embry in Living proof on Google and you tube please read and watch videos.
Our neighbours had work done by Westville.Front scaffolding erected then left unattended for over a fortnight.They then broke into our back yard by removing (and in the process breaking) a locked gate, and slapped up their scaffolding in our back yard. They’ve broken tree branches, occupied bird boxes, and plants, ploughing through the garden, blocked our rear exit by moving heavy planters out of the way of their scaffolding, and left our greenhouse doors open, killing most of what was inside.Neither us nor the neighbour had any idea they were even coming.Still awaiting new usable gate and a formal apology as well as expected finish date. Instead they’ve left their embarrassed admin team to take the full flak. Avoid if you can.
Had insulation done on my property by this company everything looked so nice until we noticed the insulation surrounding the front door wasn’t square my husband mentioned it to the inspector who didn’t seem concerned but we are displeased with that section which should rightly be corrected .
Painted the EWI the wrong colour first.Having only just seen the property following our tenant moving out, we notice that there’s paint all over the composite door and the window cills.
I asked what guarantee they provided and they said 25 years. After the job completed, I asked for confirmation of the guarantee and they replied that they didn't provide a guarantee. Don't trust them! For sure I won't use them again.
FAQ about Westville
What insulation options are available for a home in the area?
We offer cavity wall insulation, loft and roof insulation, external or solid wall insulation and general insulation services.
Which locations do you cover for insulation installations?
Work is carried out in Ashfield, Bassetlaw, Bolsover, Chesterfield and Gedling.
How can I get details for external wall insulation at my property?
Use the contact form to share your specific needs and request a quote for external or solid wall insulation.
What happens during a loft insulation project?
We fit loft and roof insulation as one of our property improvement services. Details are discussed once your requirements are submitted.
Is rendering included with insulation work?
Rendering forms part of the services offered and may be suitable alongside insulation, depending on the property.
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