Spirit Energy

I have only just had my system commissioned [23 solar panels and Tesla battery), so cannot rate the system in detail yet as its all new technology that I will have to learn about and live with. However, in terms of the professionalism, service, attention to detail and advice from the engineers who actually installed & commissioned the system; I have to thank Klemens and Eddy who represented Spirit Energy (the office could/should have been more pro-active, supportive and forthcoming about scheduling and providing information about the technology and my contract).Will update the review in due course.

Very useful advice over the phone when original installer not available. Excellent service much appreciated.

My EV charger stopped working after a power cut and Spirit Energy responded very efficiently to my phone call arranging an engineer to call round in the next few days. He fixed the problem very quickly and all has been well since. Full marks!

I had a problem with a PowerWall that had been previously installed. The team at Spirit Energy ran with the issue, liaising with Tesla, sourcing a replacement unit and getting it all installed at a time that was convenient with me. Great to have a professional team helping you through some of the complexities of the energy world.

I had a Tesla battery installed by Spirit back in August 2022 (which went smoothly) and recently needed some assistance with the operation of the battery for night charging as I'd changed electricity supplier. When I got to the technical side of the business they helped change some settings remotely to get the charging as I wanted, which is greatly appreciated. This company is professional and doesn't forget you, even after all installation bills are settled. This is customer service that means something and I'd like to shout out to Galad who was my point of contact for this work.

We couldn't be more delighted with the solar system Spirit Energy have installed at our house and how the installation has gone. From very first contact with Spirit's sales team, through to the system finally being handed over, the company has been a pleasure to work with.Within days of us making first contact with the company, Archie, from Spirit's Technical Sales team came to our house to carry out an initial survey and suggest what kind of system would work best for us. The sales process was highly professional and included the production of a detailed quote, including estimated cost savings we could expect to make and how long the system would take to pay for itself.The initial visit by Archie was followed up by a more detailed technical survey by Justin, Spirit's Head of Installations. Throughout the sales process, we always felt entirely confident that Spirit were experts in their field and were making the best possible recommendations.We ended up agreeing to buy a 40 panel system with two Tesla Powerwall 3s and a myenergi Zappi EV charger.The entire installation was overseen by Peace, Spirit's Project Manager, who did a great job of keeping us in touch with what the next steps were and when they would be happening. She was also our first point of contact for any questions or concerns.Without exception, everyone in the team who carried out the installation did a great job in quite difficult weather conditions and were a pleasure to have at our house.Now that the system is live, it's very satisfying to see that even though we’re in the depths of autumn/winter, the system is already producing and offsetting enough energy to make us almost fully independent of the grid. We can’t wait to see how it performs in the summer, if it’s this good already!We're very happy customers and we'd have no hesitation to recommend Spirit Energy to anyone else considering installing a solar energy system.

Very helpful and knowledgeable. They went the extra mile. The team members that attended my house were polite and proficient and their workmanship was to the highest standards leaving an installation that was neat and tidy. Even after completion of the project they have continued to provide assistance with administrative matters such as applying to sell energy back to the grid.Highly recommended!

Arrived promptly at 8 and worked really hard throughout the day. The crew were really helpful and communicated clearly with us throughout the day. The roofers did a fab job with the solar panels as we have a difficult roof layout and even cleared the gutters afterwards. The electricians were also really helpful in placing the equipment where we wanted it and putting cables in difficult areas to the point that one of my neighbours who had had a similar installation was impressed by the quality and detail Spirit had gone to compared to his installation. Very happy customer. Thank you.

Brilliant well organised local Solar experts.Highly focussed on their specialist subject. Their main point of difference is that all the team work for the company so no sub contractors which results in everyone knowing their tasks and implementation is done with perfection. Pricewise very competitive vs the big boy competitors. Spirit are long established in this area and that gives confidence going forward that any future issues will be handled properly though I don’t anticipate any. Neat job with 14 panels, solar skirt and PW3. Everything appears to be have been completed to a very high standard. Would thoroughly recommend.

My experience with Spirit Energy has been excellent from start to finish. The installation is very neat especially the panels on the roof. I would highly recommend Spirit Energy.