SolarGain

Solar gain where brilliant. Phil was good at explaining everything during the quote process and answering my many follow up emails and he tailored the quote to us. Vanessa sorted out the booking process and made sure we got all the documentation we needed. Colin, Will and Lawrence were brilliant on install day. Got loads of work done and tidy up after themselves. All sorted in a day and up and running.

Well done Solar-Gain. Professional, knowledgeable, quick and efficient, helpful and friendly at all times. .Local to us . No hesitation in recommending your company whatsoever. Thank you. The Seymour family

During the installation, everyone was polite and efficient despite doing the entire fit in the rain. The problems that arose were resolved promptly. We received support getting onto the app.Perhaps more pertinently, they were completely unfazed by our flat roof installation (2 separate roofs)and the quotation process was equally as quick and efficient.

Phil came around and gave a really decent quote and was genuinely knowledgeable. He answered all my follow up questions as there is a lot of information in the quote. I didn’t at any point feel under pressure, it was your classic sales pitch and for that I really respect him and Solar Gain. Thank you for being genuine, honest, decent and knowledgeable

Very professional from start to finish.Prompt response to any queries I had/have on solar panels and system operation.Very happy with the result, sixteen solar panels, an inverter and battery, I can see a difference on my costs already!Very happy to recommend this company.

Phil and his team were fantastic. The whole process from the initial consultation to the installation was effortless and professional.I would highly recommend Solargain to anyone thinking about solar panels.

We chose a local family firm, SolarGain, run by Phil and Vanessa, to provide our solar panels. The site meeting was relaxed and advice on the technicalities was given without any pressure. A very neat solution of a 9 panel display in landscape format, maximising our south facing garage roof was the agreed arrangement.The quote was prompt and lower than the other local firm, whom I had to chase for the quote, and a national company who gave a quote without a site visit. These companies recommended a mixed array of landscape and portrait panels, which looked untidy.The installation began on time and on the agreed date. The 2 roofers’ initial work on the roof fittings appeared to be progressing well. It was not until the end of the day when the panels were fitted that it became apparent that the whole array was not central on the roof and was too close to one edge to be MCS compliant. The roofers had made a mistake!Phil arrived, assessed the situation and resolved to rectify it. First thing the next day and working on his own, he removed the panels, all the fittings and made good the roof. He then replaced everything in its correct place and reassembled the array, nicely central on the roof and MCS compliant. It took him 12 hours, with hardly a break, remaining calm and cheerful throughout.I have given a 5 star rating to Solar Gain as, even though a mistake was made, their immediate acceptance of responsibility, extremely positive helpful response, and genuine concern was exceptional. How things are dealt with when they go wrong is what really counts! Kevin and Yvonne Ley

Professional throughout from first contact to installation. Kept to agreed timeline of only two weeks with installation time of less than a day.

After obtaining three quotes Solar Gain were by far the most efficient and effective.The personal technical explanations by Phil's visit and the quick and efficient emails and documentation from Vanessa has made the process so easy.Colin, Andy and Ali fitted and installed the whole system yesterday. Again the very efficient, polite and very likeable crew were a pleasure to have on site.Coffees and pasties were the least we could offer them as they were full on from 8 am through to 6.30 pm.The GivEnery software is easy to install and gives a great diagrammatic view of the system working. No hesitation in recommending Solar Gain

Phil was recommended to me by my brother who has recently had his system installed. As Solargain is a local company they were able to actually visit my home to discuss what I want to achieve from my panels and battery, and advise how we could get the most out of them. I'm already saving money during the shortest days of the year, and it can only get better!All of the people working on the fitting were very courteous and worked quickly.