Solar Star Power
About
Solar Star Power is an independent solar energy specialist based in the Midlands, offering solar PV and battery storage solutions. They are a trusted Octopus Energy partner.
Pros
- 5.0 customer rating from 16 reviews
- Extensive coverage across the Midlands including Birmingham, Derby and Nottingham
- Offers solar PV, battery storage and EV chargers
- Trusted Octopus Energy partner
Services
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Recent Reviews about Solar Star Power Ltd
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View on TrustpilotReview Summary for Solar Star Power Ltd
Solar Star Power Ltd consistently earns accolades for its professional and efficient installation teams, often highlighted for their politeness, hard work, and the high standard of their work, with many customers praising the swift completion of complex setups involving panels, batteries, and EV chargers. A recurring minor weak spot, not directly attributable to Solar Star Power but worth noting, is the potential for delays in receiving official paperwork for schemes like SEG, which customers might not be fully aware of in advance, and a single instance mentioned difficulty with a Tesla battery’s initial internet connection. The company appears well-suited for customers seeking comprehensive solar and battery installations, including those with specific requirements like bird mesh or multiple components, and is particularly commended for attentive communication and post-installation support. Prospective customers should clarify during the initial consultation what the expected timeline is for receiving all necessary paperwork for government schemes and thoroughly discuss internet connectivity requirements for smart battery systems.
Reviews we've extracted from review platforms, sorted by date
From the initial quotation, house visit, information provided through to the installation crew and process, everyone was a professional. The standard of work was satisfying to witness. The installation crew worked hard and were polite, courteous and respectful.
Would like to thank David, Emily and the team at Solar Star Ltd who was involved in our recent installation, consisting of panels, battery and EV charger. From the initial enquiry to installation nothing was a problem and all ran smoothly. Thank you again Mark & Emma
Very helpful and professional service from start to finish in installing solar panels and battery. The electricians, the solar panel installers and the office were patient and provided all the information we needed throughout the process to make the decisions we needed to.
The installation, we had wasn't straight forward, we had to have our solar panels installed first and then later we got the battery installed and it all connected together. The installation team worked well and then when we got the battery installed, the engineers worked well and this is where we found out that we had a bad signal and we didnt know we would need a good internet signal, which was an issue as the battery had trouble connecting to the phone, we had issues getting this connected as the Tesla battery didnt connect straight away, but solar star power sent an engineer out to sort this which we really appreciated as most companies would try to do this over the phone. we are now connected and happy with the installation, the one issue we have which is not an issue with Solar Star Power is the Tesla App is very restrictive we tried to add another log in and tried to reset our password, when we tried to do this the tesla app asked for letters and numbers as part of security, but wouldn't allow us to change the keyboard settings to put in any numbers. I would recommend Solar Star Power to anyone.
This was our second install from solar star as we increased our number of solar panels.The installation was fault free, the staff were efficient and helpful from administration to the scaffolders, the electrician explained thoroughly what the battery was doing and how we had to understand it.
FAQ about Solar Star Power
Which renewable energy installations do you carry out?
We provide solar PV systems, battery storage, and EV charger installations as an independent solar specialist and Octopus Energy partner.
What areas in the Midlands do you cover for solar PV and battery storage?
We cover Amber Valley, Derby, Nottingham, Birmingham, and many surrounding districts including Staffordshire, Leicestershire, and Shropshire locations.
How can I arrange a quote for EV charger installation?
Request a quote to discuss your requirements for an EV charger alongside solar PV or battery storage.
What should I expect when having solar panels fitted?
We manage the installation of solar PV systems that integrate with battery storage where suitable for your home.
Can battery storage work with solar PV at my property?
Battery storage is offered as a solution to pair with solar PV so you can store and use more of your own generated energy.
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