Rolserv Ltd T/A Regensys

We paid these individuals £735 and never received anything. They did not respond to emails or phone calls. In fact, we assumed that they had gone out of business. Yet here i am today and i note that they appeared in a search for products and they are still apparently scamming people from the same address. DO NOT DO BUSINESS WITH THIS COMPANY!

Complete scam!I bought a SunPower MAXEON 3 420 BLK back in December. After sending proof of payment I was then told that they did not stock this item and it would need importing. As I needed this asap, I cancelled the order and asked for a refund which they said they would work on when the accountants are working in the morning. Ive yet to get a refund, the phone lines dont work and no-one answers the emails.Companies like this give the renewable industry a very bad reputation.

Renugen has some mixed feedback, and my experience was in between. While their product recommendations and customer service showed promise, their communication and delivery times need improvement. I faced delays and had difficulty in tracking my order but eventually received my items. However, issues with refunds and lack of delivery have been highlighted by others. They are not scammers, but they could really benefit from more organization and better customer care. Proceed with caution.

Do not give these scammers any of your hard earned cash, they will gladly take your money and give you nothing in return, they still have mine, common criminals!!!

SCAM... do not use RENUGEN. Yes they still have my money, still have not delivered a product, and still have not refunded the money. I'll continue to write this review every day until I get a refund.

They take your money and do not deliver the products. Then they promise a refund but over a year now no money back. The website should be closed down

Absolutely DO NOT use this company. £4+k down and absolute zero contact. completely ghosted despite many attempts and promises, we even agreed to a delay in delivery. When that didn't arrive, we were promised a refund and that never happened either. Its currently with the court system.No, I won't give you my ref. You had 18+m to sort it and any decent company would be aware of any court proceedings against you.Again, not a scam. You DON'T need my order reference or my personal info displayed to know there is a CCJ against you (340MC688). Then again, you probably have so many its difficult to keep track.

Scam company! Good reviews here are fake. Do not buy from them, as you will not receive any goods.

We ordered Solax batteries at a value of £3,600. We had to pay upfront for these, we did not receive the batteries and they informed us we would recieve a refund within 2-3 days. That was 3 weeks ago, we can no longer get hold of them via phone or email.

WARNING - Do not use this company as they may be the subject of a Winding Up procedure due to non-payment of County Court Judgment 351MC124 against them. If you give them any money up front you may not see it again.

I couldn't be happier with Renugen's solar panels. Their impact on my home's energy efficiency has been remarkable. Renugen's dedication to providing sustainable solutions is truly commendable.

Dear Renugen, it is true that my bank eventually refunded me (at their expense I believe) after many, many months of trying to contact you by phone, email and via your website without a single reply, acknowledgement or even apology (original transaction was April 2022). After more than one year you suddenly offered to pay me some compensation for my inconvenience in return for me taking my reviews off Trust Pilot. I have received no payment from you.

Just received our order of SMA Tripower X20. They seriously helped us to match the compatibility and sent us 3 options which was really wonderful. No idea, why many customers saying that they are not receiving anything from them.Not that in my case.CHEERS!

Renugen's solar panels have made sustainability a part of my daily life. They are a symbol of progress and responsibility in the face of environmental challenges. Renugen, thank you for helping me contribute to a cleaner planet.

SCAM WEBSITE! AVOID THIS WEBSITE!!Over a year since we ordered and we never received any reply to emails, phone calls went unanswered and yes, no products received!! Order status is still "Awaiting fulfillment".In hindsight there were loads of reviews warning of it had I looked at the time, but now they seem to be burying these with fake reviews!Order #2082 - 10th July 2022.

I'm incredibly impressed with Renugen's solar panels. They've not only reduced my energy bills but also reduced my carbon footprint significantly. Renugen's dedication to sustainability is truly commendable.

I ordered a lithium battery plus delivery approx £6000 and Renugen failed to deliver. Impossible to contact by phone or post. After 6 months I put a claim into the Small Claims court and received a judgement in my favour. That was 9 months ago.The court Enforcement Officers are unable to retrieve monies from an online entity.AVOID this company. The positive reviews must be fraudulent.See more

Order placed 26 Jul, email received on 2 Aug to state items out of stock although website showed availability and allowed me to order. They requested my bank details in order to issue full refunded. Details sent on 3 Aug and then nothing. Multiple emails and phone calls to the number every day from 8 Aug. Only spoke with one person ‘Wayne’ on the 11 Aug and confirmed my order details with only me giving an order number therefore would appear company still active and taking peoples money. Promised would pass details to accounts department, but still nothing heard or seen in bank account. Suspect will need to start Small claims court action. AvoidSee more

Looked suspicious but I checked on scamadviser.net and company came back at %90 green.Ordered 4 LG Panels @ £1150I should have checked on Trustpilot and that's a valuable lesson I've learned.I've just started small claims court proceedings and will be pursuing the director personally via a fraud investigation agency that a friend owns.See more

I bought 2 solar panels from renugen online. That day i received a courtesy call saying that they didn't have them in stock, but they did have the same size panel and make, but 5 watts greater output, and would upgrade me for free. 1 week passed and my order still said awaiting payment. After a phone call, it was put down to a lack of communication between their staff. Having read the negative reviews (post order) i became extremely anxious, and another week later lost it with them verbally. I have now received my upgraded panels, several weeks late, and much fretted over. They're not crooks, but need some organising.See more