Myriad

Over the last 12 months Lee as carried out a monthly service program on my Herz Biomass Boiler, with a high level of professionalism and dedication with good sound advice on maintenance issues ant tips to achieve smooth running of said boiler. His professionalism and work ethic makes him a excellent ambassador for Myriad Heat and power.

I can't rate the company or the people ( Emma in Administration & Pete our Engineer) highly enough. Prompt, efficient, professional. Highly recommend

I can’t recommend Lee highly enough. He has been out to help us a few times and really goes above and beyond. He does a fantastic job identifying and explaining any issues, answering questions and giving very practical advice and help. He’s available to talk through any issues and checks back afterwards. Lee genuinely cares about looking after his customers and appreciates how difficult it can be without heating. He does an important job extremely well. Thanks Lee.

Pete arrived early in the morning and got on with the job :) Boiler stripped down, Pete took us through the job and what service is being done. Fantastic and really helpful to understand what does what. Thanks Pete and Myriad

Lee was the engineer that came out this time and he was spot on. Very knowledgeable and extremely helpful and efficient. Service was excellent

Thank you for for taking the time to feedback, it is much appreciated and we have passed the comments to the engineer

Had a full service from Lee today, very punctuate and polite. Very knowledgeable and went the extra mile messaging to make sure everything was all in working order even after the visit

I can highly recommend the professional and helpful service provided by Lee L. Arrived on time, polite and with necessary tools. Carried out a full annual service more thoroughly than I’ve seen any other biomass engineer do. Demonstrated a high degree of knowledge on the equipment and worked through troubleshooting and rectifying a problem not seen before. Took the time to explain what he was doing when asked and would not leave site until he was sure system was operating correctly. Hang on to him as he’s a credit to Myriad!

Very knowledgeable engineers who have been doing biomass for a long time. If they get stuck,they know who to ask. Good phone support to deal with smaller issues.

Lee went out of his way to help me with a predicament. He answered the phone on Sunday which I certainly didn't expect. He posted a part which arrived next day, enabling me to continue working I cannot thank / recommended him highly enough.He is a credit to the company.Thank you!