
Liberty
About
Liberty Group specializes in whole-house decarbonization retrofit and other property services. They offer solutions for energy efficiency and sustainable living.
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Reviews we've extracted from review platforms, sorted by date
After contacting liberty 3 times to rearrange my appointment telling them I can only do pm they then turned up at 9.50am, only found out by text message it was going to be am the evening before, so ha... See more
Ibrahim was friendly and helpful. He dealt with the problem efficiently and got the heating and hot water working again. Patiently answering my questions and fixing any problems. Thank you.
We had jack at our property today, friendly man, plenty of advice given about our boiler and the problem and what to look out for if any other problems happen. Really happy with jack today.
Within 3 hours of reporting that my boiler wasn't working and I had no heating or hot water, Nigel came and fixed it quickly. Delighted with comms and service throughout. Thank you.
The engineer (Marcus) was so helpful and professional, he even helped get the puppy back in when she made an escape to freedom 😂. Everything was done quickly and effectively in order to cause the min... See more
Making a difference. On Christmas eve I realised my house was cold. I had no hot water. I thought Oh maybe it's the pressure or someone turned the boiler switch off by accident. Nope my b... See more
Engineer was great.. Very sympathetic to my health condition and has ordered a whole new thermostat and box to go by boiler as this is a long running problem with thermostat and boiler not communicati... See more
The engineer was very polite as always (I remember him from a previous visit). He was very courteous and did a professional job. He supplied a new room thermostat as my old one was broken, thus affect... See more
This young lad today, gave me more information about the system when I asked him out of all the other engineers put together. This young lad not only serviced the boiler, as a given, I asked him about... See more
Terrible customer service. Waited home all day, twice, to be rang up at 4pm on both occasions and told that their engineer isnt coming anymore. Had no heating or hot water for days before they partial... See more