Kembla

Review Summary for Kembla Ltd

Kembla Ltd is consistently praised for its excellent customer service, with recurring mentions of responsive, friendly, and knowledgeable staff who help navigate complex issues, even those originating from external entities or technical difficulties. Their strong communication, thorough explanation of services, and commitment to resolving post-installation "niggles" or issues with equipment, even years later, are highlighted by customers who value ongoing support and problem-solving beyond the initial install. While there are no frequently reported problems or weak spots with Kembla's direct service, the general challenges of solar energy – such as occasional inverter failures or discrepancies between anticipated and actual energy savings due to external factors like weather or grid export rates – appear to be the most common concerns, although Kembla is consistently lauded for addressing these promptly within their scope. The company appears best suited for customers seeking a comprehensive, well-supported solar panel and battery installation, particularly those who might appreciate extra guidance with technical aspects, navigating regulatory procedures, or troubleshooting issues that arise, even if unrelated to Kembla's work. Before ordering, customers should clarify realistic expectations for energy savings based on their specific site conditions and proposed system, possibly discussing different scenarios for grid interaction and export rates, as one review noted...