JPS Group

Smooth experience from start to finish. Responsive team and pleasant people to deal with.

GivEnergy Battery added to existing solar system.I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote.The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation.The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had.From my experience I would definitely recommend JPS.

Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought. This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else.Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.

What a great experience from start to finish. We initially looked at having our aging Hanergy 10 year old panels replaced last year, and finally made the decision in February to invest in 15 panels, a Powerwall 3 and a Zappi car charger. There was nothing wrong with old the panels, in fact they were still producing as well as the first day they went in. Technology moves on though, and the same roof space will hold 3.5kw instead of the old 2kw. Our designer, Ross, came out to run through the numbers with us, and showed how we could use both the SE and NW pitches to generate. Dan completed the survey a couple of weeks later. the office team of Ben, Naomi and Kate kept us up to date with when the scaffolding and installation would be happening. It was a 2 day installation, with Harry, Luke, Steve and Ashton arriving on time, being professional from start to finish, leaving the place nice and tidy. Harry explained the Tesla, Enphase and Myenergi apps to my eldest in great detail. It's been nearly a month since install, and everything is running perfectly.

The whole process was well planned, excellently supported by the office team. The quality of workmanship was very high, and explanations of how it operated were very helpful. A great team delivering an excellent job!

Made a complicated process super easy. All the team were very professional. No hesitation in recommending.

Great team! From initial survey, installation and final handover pack, JPS have been very helpful, knowledgeable and quick to respond! First class service from JPS!

A personal approach from a local company. JPS took time to understand our home and energy usage and provided options on solar panels that were tailored to our specific needs. Everything around the planning and installation has been timely and efficient..

Excellent service, professional, swift, and seamless.Many thanks

With all the products that i have had from JPS, Solar, Zappi charger and 2 x Tesla wall batteries they have been nothing other than 100% in their advice and instalments. No question is to silly and they have always sorted out my problems.