JPS Group

Smooth experience from start to finish. Responsive team and pleasant people to deal with.

GivEnergy Battery added to existing solar system.I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote.The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation.The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had.From my experience I would definitely recommend JPS.

Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought. This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else.Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.

What a great experience from start to finish. We initially looked at having our aging Hanergy 10 year old panels replaced last year, and finally made the decision in February to invest in 15 panels, a Powerwall 3 and a Zappi car charger. There was nothing wrong with old the panels, in fact they were still producing as well as the first day they went in. Technology moves on though, and the same roof space will hold 3.5kw instead of the old 2kw. Our designer, Ross, came out to run through the numbers with us, and showed how we could use both the SE and NW pitches to generate. Dan completed the survey a couple of weeks later. the office team of Ben, Naomi and Kate kept us up to date with when the scaffolding and installation would be happening. It was a 2 day installation, with Harry, Luke, Steve and Ashton arriving on time, being professional from start to finish, leaving the place nice and tidy. Harry explained the Tesla, Enphase and Myenergi apps to my eldest in great detail. It's been nearly a month since install, and everything is running perfectly.

The whole process was well planned, excellently supported by the office team. The quality of workmanship was very high, and explanations of how it operated were very helpful. A great team delivering an excellent job!

Made a complicated process super easy. All the team were very professional. No hesitation in recommending.

Great team! From initial survey, installation and final handover pack, JPS have been very helpful, knowledgeable and quick to respond! First class service from JPS!

A personal approach from a local company. JPS took time to understand our home and energy usage and provided options on solar panels that were tailored to our specific needs. Everything around the planning and installation has been timely and efficient..

Excellent service, professional, swift, and seamless.Many thanks

With all the products that i have had from JPS, Solar, Zappi charger and 2 x Tesla wall batteries they have been nothing other than 100% in their advice and instalments. No question is to silly and they have always sorted out my problems.

The whole experience was excellent. The team helped redesign the solar installation to get more panels on. enables me to have the scaffolding early to allow roof repairs ahead of installing solar and then did an excellent job on site. Great customer service throughout. Can't recommend highly enough

Good communication before fitting, excellent service when on site and useful support post installation.

JPS installed our solar panels to a high standard and their team from sales customer service and installation were easy to deal with. The system installed is performing as described and meeting our expectations

JPS were with us all the way from original quote to commissioning - Solar Panels and Powerwall 3. They worked through all the complexity and went the extra mile to make sure it worked for us

The service we've had from start to finish has been excellent. Miles and Dan to begin with. Then the scaffolders (sorry - can't remember all their names). Then Steve and Dave on the roof and Stuart and Kaydon in the house. Really great team. Very polite, considerate and helpful, really neat work, and all cleaned up and cleared away before they left. Thank you, team!.

From start to finish, the team at JPS have been very helpful and informative. Russell was very helpful in identifying the right system for us and the installation went smoothly..

Not cheap, but very efficient installation of a quality system. Did what they said they’d do when they said they’d do it! Good responsive aftercare, knowledgeable and polite team.System running smoothly after six months and no issues. Just need more sunshine…See more

Great Service - Well informed, good planning and offered many options. Set up was quick and tidy. They spent time to discuss options and gave us flexibility. Product was a Tesla powerwall integrated with an existing PV array. works great, really impressed.See more