House Choice

This company is now going under DYNASTY INSTALLATIONS LTD.ONCE UP AND RUNNING LEAVE A REVIEW ON THEIR NEW BUSINESS. A FACEBOOK PAGE SHOULD BE MADE FOR THIS TO WARN ACROSS THE COUNTRY!!

I only discovered today that this company was in liquidation when I needed a correction for something incorrectly installed (according to the supplier Growatt) The sole remaining director is Jonathan Barrett (who has directorships of eight other dissolved or liquidated companies to his name) The other directors left in April. No recent accounts.The salesman who sold us the 13 solar panels says he is owed money by HouseChoice.I only hope the company was signed up to the industry assurance scheme HIES when we signed our contract in November 2022. If so, it is supposed to cover any problems.But I have my doubts and am waiting to hear…Whole experience has been a nightmare!

This is a classic deterioration as a company expands beyond its needs and is unable to cope with its customer's aftercare. I think I was one of the 'lucky ones' and got the PV+storage system installed and connected before the majority of these issues have arisen. Aftercare has been a joke, the only method that they respond to requests is if you raise an official compliant as MCS recommends, otherwise their warranty is not worth anything. On 12 August 2024 when writing this, their website is down and looking on Companies House their account are overdue and Directors have left. None of my emails have been responded to for months now so they might have stopped trading now. HouseChoice, if you are still trading please respond to this review.As noted by others on this site, many of the 5 star reviews are written by 1 review contributors, with not historical imprint of reviewing customer service, so please be aware with so called 'fake' reviews with only positive experiences.

Do not use they are a shocking company who will cause damage to the house and the Solar/any other installs are not correct.THey are also overdue on companies house do not use

UPDATE TO MY FIRST EXPERIENCE DO NOT USE THIS COMPANY .. 9 Months on from install Nov 23 still no certification still a non compliant system, whilst waiting for Housechoice to re-establish its accreditation with, MCS Membership & NAPIT Membership, I called in an independent compliance team .. on inspection it appears that the installation is none complainant and cannot be signoff until the works has been redone.. E.g. Undersized cables , incorrect cables, Inverter not fitted in the correct position, the list is never ending .. Currently this is with HIES ... HIES A rigorous accreditation process to help ensure all members are professional, reliable and trustworthy, providing consumers with peace of mind.

Great experience with Housechoice The made the transition to solar energy smooth and hassle-free, and the system is performing exceptionally well.

The team at Housechoice went above and beyond to ensure everything was perfect. Our solar system works flawlessly, and we're very happy with the results.

Very impressed with the quality of work and the level of customer service. The energy savings we've experienced are significant.

Housechoice Provided excellent service and clear communication throughout the process. The installation team was efficient and left no mess.

From the initial consultation to the final installation, Housechoice was professional and through. We're thrilled with our new solar panels.