Home Logic

USE AT YOUR PERIL, STRESS AND FINANCIAL LOSS Dont bother with this company. Usual hards sales crap about calling his manager and having to use his employee discount etc etc. Am ashamed i fell for it even though i negotiated a 60 % discount! The loft insulation i bought was the metallic type that is attached to the rafters. Well after a week it was falling down. They came to rectify it and unbenownst to me they cut through a security camera cable. Shortly after the 'repair' it started falling down again. Have emailed countless times only to be continually ignored. A shamefull company

AVOID AT ALL COSTS I, like so many other, put my email address into a Green Government Scheme in 2023 as it claimed to give home owners a voucher towards cheap insulation. I was contacted by Home Logic immediately, and a sales rep came round the next day. As a first time home owner, I put my trust in Home logic. The sales rep used all the usual sales tactics others have experienced: "if you pay the deposit today you will get money off" and "I'll call my boss to reduce the price". Gave me a fancy brochure etc. I booked in the install which was completed December 2023. I was assured at the time by sales rep Antony Tyers, and the install team, that this would not affect getting a mortgage. This was incorrect. Fast forward to now, I cant get a re-mortgage from any reputable lender until the spray foam is removed. I had a third party company come round this year to assess the foam. This company was mentioned by Citizens advice. Fortunately, I changed my contact details since dealing with Home Logic, so I haven't been contacted by any spam company. The third party company advised that the spray foam had been sprayed directly onto my bitumen felt which has now compromised its structure. This was meant to be sprayed onto a membrane before the felt. The spray foam has completely sealed off my soffits, hindering the air ventilation. The spray foam has also been sprayed directly onto several cables, hindering my abilities to access the cables. I sent an official complaint, and after several emails, the CEO sent round an install team. When I asked the Engineer whether the spray foam over electrical cables was correct (knowing that of course it wasn't) he responded "That is above my pay grade". Really calls into question the competency of the install team, and Home logic. I have since sent several complaint emails and official letters to Home Logic. When you call the Home Logic number, it now suspiciously states its now Logic Foam. No one has responded, and no one has answered the phone. I have put in a formal complaint with the finance company that provided me a loan for the goods, and they are currently investigating this issue. I am looking at legal advice under section 75 of the Consumer Credit Act, and The Consumer Rights Act 2015, and I suggest any persons reading this review to do the same. I have also logged my complaint with Trading Standards. The only reduction I have noticed since the spray foam was done is in air quality, not bills. If you value professionalism, integrity, accountability, honesty and transparency, avoid Home Logic with the longest barge pole you can find

Avoid at all costs. We agree with all negative reviews. We have a long list of issues but in summary, sub par quality on handles and abysmal customer service. Handle already rusted. Walls damaged by the scaffolders and although they say they will rectify nothing ever happens. The sales experience is a joke, we ended up paying the going rate for windows, price checked with a few local suppliers. Don't be fooled by the discount they claim you are receiving from the manager that needs to be called. It's all part of the thinly veiled sales tactic. We had great fitters though and the windows themselves are good. Just a shame the company is poorly run and the customer experience is anything but easy. If the 12 month interest free is the appeal just shop around as there are plenty of other companies that will offer this.

they didn't check spray insulation everywhere and spray onto my floor it doesn't work they scammed me and I am trying to get it removed after just a week of problem they have even blocked air vent on side so it's very cold and my room below loosing ventilation

Excellent, fast, professional service. Great product, open cell spray foam loft insulation. Reasonably priced - after negotiation. Polite, respectful workman (Tony) Even tidied up after themselves. Would thoroughly recommend.