Heatforce

Very slow to get things going after the deposit was paid, with no communication. Also no information received up to now (4 days post installation) so, for example, cannot yet register with electricity supplier to get paid for energy generated. Otherwise excellent.

Had boiler issues for some time was recommended to go to British Gas who stated boiler was not repairable They gave quote HEATFORCE recommended by friend Quote for same boiler with 10 year warranty instead of 5 year with British Gas Installation was completed on time plumbers were very helpful and professional didWould highly recommend this company also £1500 below British Gas quote

Quick response once the system design was agreedPanels, inverter and battery were fitted in a day.The installation team were very efficient, professional and tidyAvery neat installation Could not fault themHeatforce were very responsive to any of my enquiries

Heatforce kept me updated throughout the process from 1st survey through to installation. The installers did a very neat job, were helpful and polite. The installation was completed in 1 day with a minimum of fuss.

We reviewed three companies to provide our solar panels. Heatforce came out just above the other two overall.The sales process was smooth and the documentation provided was very helpful, with plenty of diagrams and calculations.From there things started to unravel. The scaffolders arrived unannounced a week earlier than expected. That wasn't a problem really, just a bit inconvenient. They also broke some roof tiles (which were later replaced by them)The installers for the panels and battery arrived, as did the equipment to install them. But the incorrect fixings had been sent so the panels couldn't be fitted until two days later. The fitters determined that they could not fit the number of panels that Heatforce had designed, despite the Heatforce architect conducting an onsite survey. The new design now made it less compelling compared to the other companies, so Heatforce had to decide whether to uninstall the equipment, or change the design to meet the specification - which they did. Meanwhile the panels that were installed were turned on and had failed by the next morning prompting a call-out. The remaining panels were installed a week later, and the system is functioning as planned. There was a considerable amount of mess left behind - boxes, plastic ties, cable clips, cigarette buts, plastic bags etc which was really not professional. Communications through Sophie though was generally good, when prompted. If you use Heatforce they will try your patience.

Just had our solar panels installed by Heatforce, I can't praise them enough, every trade that came to our property, scaffolders, electricians and installers were all very professional, treated us and our property with respect and left a neat and tidy job. A courtesy call from Sophie to make sure everything was ok on completion was the finishing touch. Thanks everyone, will highly recommend.

Please do not use this company.We got a boiler fitted a few years back and keep losing our hot water. Heatforce, despite me paying them circa £20 a month for maintenance etc insist its not their problem but the boiler manufacturer. The boiler manufacturer say its a issue with the radiators and water which Heatforce fitted. Every time it happens, regular as clockwork, we have to pay the boiler manufacturer to come out and sort our hot water. Heatforce left us with no hot water at Xnas once as they refused to come out and we had to get someone out on Xmas Eve. What am I paying for every month? A yearly check that was cancelled, by them, last year 3 times?????? They are very unprofessional and do not care for their customers. Leaving a family with kids with no hot water? So much for the caring family business they claim to be. Its happened again today but we know they will tell us not their issue and we will need to fork out another £140 to get the boiler manufacturer out. They hide under manufacturer's 10 year guarantee.

Heatforce were very helpful, and extremely quick in responding to any query... Sophie was lovely, and nothing was too much trouble, and Steve and the team were excellent, and installed my panels in one day...

The Heatforce installers were professional, friendly and very efficient. They worked well as a team. Our solar panels, EV charger and battery were fitted quickly and with a minimum of disruption. We were informed of their plans at every step of the installation and our property was left clean and tidy. The scaffolding team were also professional and efficient.

Excellent and very impressive service throughout!We were very impressed by the friendly and helpful team of installers, who worked very efficiently.