Glow Green

Review Summary for Glow Green

Glow Green receives frequent praise for their professional, helpful, and knowledgeable engineers and customer service staff, often highlighting efficient and timely installations of boilers and solar panels, with many customers appreciating the smooth process from initial enquiry to completion, and several mentioning clear communication and good value. However, a significant drawback centers on a few severe issues reported by some customers, including allegations of dangerous safety oversights such as gas leaks and incorrectly installed pipework, and difficulties getting solar panels working correctly or chasing DNO updates, suggesting potential inconsistencies in engineering quality or post-installation support for complex issues. The company appears best suited for customers seeking boiler replacements or new solar panel installations where upfront cost and a generally smooth installation process are priorities, and where the customer is prepared to potentially follow up on administrative steps for solar or closely monitor initial installation for gas safety. Before ordering, a potential customer should clarify the specific qualifications and experience of the assigned engineers, especially for gas installations, and understand the precise process and expected timelines for commissioning solar systems, including DNO approvals, to mitigate potential future frustrations.