FloEnergy
About
FloEnergy is a family-run business providing clean energy solutions for domestic and commercial properties across the UK. They specialize in A-rated energy-efficient equipment, offering services like solar PV, battery storage, and EV chargepoint installations.
Pros & Cons
Pros
- Wide range of renewable services including solar PV, heat pumps, battery storage and EV chargers
- Extensive coverage across London and surrounding counties
- Strong customer rating of 4.4 out of 5 from 33 reviews
- Family-run business focused on energy-efficient equipment for domestic and commercial properties
Cons
- Some customers report poor communication and missed appointments
Services
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Service Areas
Recent Reviews about FloEnergy
Trustpilot
View on TrustpilotReview Summary for FloEnergy
FloEnergy reviews frequently highlight strong customer service, with many clients praising the professionalism, communication skills, and efficiency of both office staff and installation teams, who often leave sites clean and tidy. The company is often commended for quick response times and satisfactory installation of solar panels and batteries, as well as exterior wall coatings and roof treatments, contributing to noticeable reductions in electricity bills and improved home aesthetics. However, significant concerns arise regarding alleged incompetence of some tradespeople, resulting in damaged property, incomplete work, and poor quality installations that require rectification by subsequent teams or even the customer. A recurring serious issue is the reported lack of follow-through on promised compensation, as well as a complete breakdown in communication from the company once issues arise, including unreturned calls, emails, and WhatsApp messages, particularly concerning warranty claims, unfinished work, and long-standing maintenance agreements where upfront payments were made but services weren't delivered. FloEnergy appears well-suited for customers seeking various home energy improvements and exterior property treatments, particularly those interested in solar panels with battery storage, although specific emphasis on ProPERLA masonry and roof treatments is also common. Before ordering, customers should thoroughly clarify the exact scope of work, warranty details,...
Reviews we've extracted from review platforms, sorted by date
We should be able to opt for zero stars. I would not recommend this company. They are cowboys. As I see it they rip off vulnerable customers, and there seems to be a common theme in these reviews if you look through them. This company hired an incompetent tradesperson, and even after providing evidence of damage and incomplete works, the company gave no apology and only took the word of the tradesperson and continued to tell us he was a skilled person, who’s work they’d had no previous complaints. Which I found hard to believe. Flo energy did not personally come to view the damage. Flo energy did eventually send out new tradespersons some time later to fix damage and complete the work. The new tradespersons were shocked at the state of the property and informed us it was not the first property they had to sort out after the original tradesperson. UPDATE: we have been in touch numerous times to follow up the small compensation offered. However Flo Energy have not been forthcoming with this. Again it’s all lip service. My advice to anyone looking at this company is to do your research and look elsewhere.
Just had FloEnergy coat our stone house with Properla Masonery Creme and would like to say thank you to the whole team of FloEnergy for their great service and in particular five stars goes to the installation team for their excellent professional workmanship, great communication skills and leaving everything clean and tidy when they had finished.
A great service from the team They were very pleasant and very efficient. The place was spotless after they left. I will definitely contact Floenergy again for any future work.
Impressed by their professionalism throughout the entire project.
Quick response time and fair pricing made this an easy choice. The panels look great on our roof and are working perfectly.
FAQ about FloEnergy
Which renewable energy systems can you install at my home?
We supply and fit solar panels, battery storage, air source heat pumps and EV chargers for domestic properties. All equipment is A-rated for energy efficiency.
Which areas do you cover for heat pump and solar installations?
We work across London boroughs including Barnet, Camden and Westminster as well as surrounding areas such as Cambridge, Chelmsford and Bedford.
How can battery storage be added to a new solar PV system?
We install battery storage together with solar panels to capture and store excess energy generated on site. A site survey helps match the right size to your property.
What maintenance or upgrades are available for existing solar arrays?
We provide solar maintenance and upgrades for systems already in place to keep performance high. Contact us with details of your current setup for advice.
How do I arrange a quote for an EV charger or heat pump?
Request a quote by providing your address and the type of installation you need. We cover both domestic and commercial properties across the listed regions.
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