Data Energy

This was my first time reaching out to Data Energy as I needed to clarify some outstanding bills. Although the wait was quite to speak to someone was quite long, Sara, the person who assisted, made... See more

Oxana has always been extremely helpful and communicates with great efficiency. She is prompt, proactive, and consistently goes out of her way to assist. My experience working with Oxana at Data E... See more

Requested a simple adjustment to an invoice. The call handler (Sara) advised that the changes were applied, and the invoice was due to be re-sent the same day. It has nearly been a week now with no si... See more

As someone new to the business, Taya was very helpful in explaining our community energy set up and helped to direct me to the next steps in my enquiries, and enabled us to get portal access. Thanks... See more

We have worked with Data Energy for a number of years. They are a reputable and responsive metering and billing agent. We utilise their services to bill our customers for their heat and hot water cons... See more

Initially I phoned in and luckily enough I didn't have to stay on hold as they have a call back option which is amazing. As I had nothing planned for the rest of the day I decided to try my... See more

Gemma was excellent. Her response clearly explained everything related to my query and outlined what was required from me etc. Gemma was happy to any subsequent questions I had and left my problem res... See more

Taya helped me understand all I needed to know about setting up our new account. She sent confirmation emails and kept her promise to follow up quickly with an information pack. Excellent service.

Taya's support was amazing. Despite my name not being on the account (my landlord's name is) she was able to confirm as much detail as possible that the bill I was missing had been sent out. Taya was... See more

I recently spoke with Gemma who assisted me with my heating account payment, and I couldn’t be happier with the service I received. She was patient, knowledgeable, and made the whole process quick and... See more