Data Energy Management Service...

I have requested to update correspondence address. Max has been very helpful and got it all sorted.

Dear Silvia,Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with the service you have received and have passed on your kind words to the team!Kind regards,Data Energy

stubborn people requesting people to do things in their way

I have reported there is a mistake in my bill. Max gave me an immediate reply that he is looking into the problem, and my bill was then promptly corrected in a few days. Max's professionalism and dedication in helping me solve this issue were outstanding! I really appreciate it!

Find it ironic they charge 37p a day admin charge yet cant ever send the bills with any consistency. They wont send one for 4 months and then suddenly expect the money straight away. Admin for what?! In a flat block the size of ours they are making a packet for doing nothing

Absolutely pointless company. Charging us for not even providing any services, topped off with an extortionate admin fee when they do zero admin and ignore countless emails for months and months on end. Scam company!!! How do you even still operate, baffles me.

Olesia efficiently and politely resolved a potentially tricky issue - very good service.

Very bad experience as the information on customer portal is misleading. They said they sent out payment demand to me which I didnt receive but when checked on my customer portal account, it says no outstanding owed. I wonder what is the customer portal for if the communication is not clear and consistent.

We had an issue obtaining a refund back from a supplier. We approached Manda Latchford who kept us updated and helped us get the refund back. Would recommend.

Excellent professional service. Very responsive with a good knowledge base. In particular Manda Latchford has consistently provided excellent customer support.

There was a confusion on our account and Max was really quick in helping us sort out and process our refund. Their response time is quick and their online form is straightforward

We have worked with Data Energy for years and they, particularly Manda, have always been nothing but helpful. Utilities are a nightmare and having someone take that stress away is a blessing.

I have found Data Energy to be extremely responsive and helpful. I would like to specifically mention Alina Ciornovalic who has dealt with the majority of my queries in a swift and straightforward way.

Taya has been very helpful in addressing my question. Her response was comprehensive and friendly.

Chloe was fantastic. quick resolution - straight to the point! great customer service

Help was delivered promptly when I had not successfully registered a change in tenancy. Cerease sorted the problem efficiently and made sure the bills were correctly calculated and went to the right people.

We use data energy as our broker at work, and they do an amazing job at managing our utilities. I deal with Alina Ciornovalic and she always responds super fast, has great customer service and resolves any queries sent her way. Highly recommend Data Energy! See more