Clear Climate
About
Clear Climate specializes in renewable energy solutions, offering solar PV installations, battery storage, and air source heat pump systems for both domestic and commercial clients.
Pros & Cons
Pros
- Specialises in solar PV, battery storage and heat pumps
- Domestic and commercial ASHP installations available
- Air conditioning services offered
- Covers County Durham, Hartlepool and Liverpool
Cons
- Some customers report workmanship issues and poor communication
Services
Service Areas
Recent Reviews about Clear Climate
Trustpilot
View on TrustpilotReview Summary for Clear Climate
Clear Climate receives frequent praise for professional and efficient installations, with many customers expressing satisfaction with the installation teams and the noticeable reduction in energy bills, particularly for solar panel systems. However, a significant weak spot appears to be their handling of complex or problematic installations, with multiple reports of severe damage to properties, unfinished work, poor communication, and refusal to address issues or provide annual servicing after complaints, in some cases requiring legal intervention. The company seems best suited for straightforward solar panel installations where the risk of unforeseen complications is lower, evidenced by the largely positive reviews for this service. Before commissioning work, a customer should clearly establish the company’s process for addressing installation defects or damages, and seek comprehensive guarantees for workmanship and remediation, especially if considering an air source heat pump installation given the documented instances of severe property damage and subsequent disputes.
Reviews we've extracted from review platforms, sorted by date
From the onset this company started to worry me!! Workmanship issues and multiple MCS non compliances. Poor communication, in fact everything about them stinks. Have lied in correspondence, evaded issues and arrogant!! I can provide phots and written evidence. These idiots need banning from the UK.
The engineers sent by Clear Climate, to install an Air Source Heat Pump left huge holes in the exterior wall for a week in February. They flooded the kitchen twice, ruining our wood floor. They broke the back door. They left a soil pipe uncapped. They broke an extractor fan vent cover. They left trunking unfinished. They left the job unfinished for 4 weeks without any explanation. They left rubbish strewn about the loft, the spare bedroom and the yard. It took almost a year and Solicitor action before they finally admitted liability and settled. No apology or compensation for our 11 months of stress and inconvenience. They then refused to carry out the required annual service because we had complained. DO NOT trust this company. Should be zero stars. The above review is an honest and truthful assessment of the company [Clear Climate] and I have emails, photographs etc to back this up. I have received an email and 2 phone calls from the director of the company [despite advising him several times to stop phoning me]. He has told me to delete the review but I WILL NOT be intimidated or bullied into deleting or changing it.
The engineers sent by Clear Climate, to install an Air Source Heat Pump left huge holes in the exterior wall for a week in February. They flooded the kitchen twice, ruining our wood floor. They broke the back door. They left a soil pipe uncapped. They broke an extractor fan vent cover. They left trunking unfinished. They left the job unfinished for 4 weeks without any explanation. They left rubbish strewn about the loft, the spare bedroom and the yard. It took almost a year and Solicitor action before they finally admitted liability and settled. No apology or compensation for our 11 months of stress and inconvenience. They then refused to carry out the required annual service because we had complained. DO NOT trust this company. addition 20.2.23 The above review is an honest and truthful assessment of the company [Clear Climate] and I have emails, photographs etc to back this up. I have received an email and 2 phone calls from the director of the company [despite advising him several times to stop phoning me]. He has told me to delete the review but I WILL NOT be intimidated or bullied into deleting or changing it.
I had solar panels installed on my roof around 3 months ago now. Wow what a difference it made to my energy bills nearly halved. The install was second to none very professional and responsive. Would highly recommend to anyone.
I had a Solar system installed by clear Climate 3 months ago. I could not be any happier. I have seen a noticeable reduction in my electricity bill. Great service from consultation - installation. I would highly recommend Clear Climate Ltd. Thanks for a great job. Ian Greenwell
FAQ about Clear Climate
Which renewable energy systems are available for domestic properties?
We offer solar PV installations, battery storage, and air source heat pump systems for domestic clients.
Which regions are covered for solar panel and heat pump installations?
Installations take place in County Durham, Hartlepool and Liverpool.
How can battery storage be combined with solar PV?
Battery storage is supplied together with solar PV installations for domestic and commercial properties.
What information is required for a quote on an air source heat pump?
Request a quote so we can review your property and requirements for a domestic or commercial system.
Which solutions are offered for commercial renewable energy projects?
Commercial clients can receive solar PV installations, battery storage, and air source heat pump systems.
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