
Cinergi
About
Cinergi is a highly-rated intelligent energy solutions provider offering solar panels, heat pumps, and EV charge points, serving Hampshire, West Sussex, Wiltshire, Dorset, and Somerset.
Pros
- 5.0 out of 5 customer rating from 20 reviews
- Wide range of services including solar panels, heat pumps, battery storage and EV charge points
- Coverage across Hampshire, Dorset, Wiltshire and surrounding southern counties
Services
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Recent Reviews about Cinergi Ltd.
Trustpilot
View on TrustpilotReview Summary for Cinergi Ltd.
Cinergi Ltd. earns consistent praise for its exceptional customer service, with numerous reviews highlighting proactive communication, detailed explanations, and a friendly, professional approach from both office staff and installation teams. Customers frequently commend the installers for their efficiency, tidiness, and attention to detail, noting seamless installations of air source heat pumps, solar systems with battery storage, and EV chargers, often citing improved energy efficiency and comfort post-installation. While the majority of feedback is overwhelmingly positive, there's no clear pattern of recurring problems or weak spots mentioned in the provided reviews, suggesting a generally high standard of execution. The company appears particularly well-suited for homeowners in the South of England seeking comprehensive renewable energy solutions, including air and ground source heat pumps, solar PV, battery storage, and EV charging, particularly those who value thorough consultation and clear communication; one review also suggests they are adept at handling complex or challenging installations and are capable of integrating new systems with pre-existing renewable technologies. Before committing, a customer should clarify specific technical details for their property, such as radiator suitability for heat pumps, as Cinergi is noted for assisting with these calculations.
Reviews we've extracted from review platforms, sorted by date
Outstanding Service from Start to Finish!I recently had a full solar system, battery storage, and EV charger installed, and I couldn't be happier with the experience from Cinergi. The service they provided was outstanding!From the initial consultation with Shannon and James, to the final installation from Kieran, Dan and Josh, the team demonstrated exceptional knowledge and clear, consistent communication throughout the entire process. Shannon, Kate and James were always quick to respond to all my questions.They took the time to explain every step, answered all my questions in detail, and provided expert recommendations tailored to my energy needs. The installation was seamless, on time, and done with great care and professionalism.It’s rare to find a company that combines technical expertise with such a strong commitment to customer service. If you're considering going solar or adding battery/EV solutions, Cinergi is the team you want. Highly recommended!
I don’t often write reviews, but I felt compelled to share my experience. I’ve recently been considering installing an air source heat pump and initially signed a contract with Octopus to do so. However, I cancelled that and decided to move to Cinergi, even though it cost more, as I always had a doubt about the fit for my needs. While I’m sure Octopus would have done a decent job, for my peace of mind it was important to spend more and ensure I was fitting the best fixtures and fittings available.I'm incredibly grateful for the decision I made. From my very first meeting with Elliott and Ed at the New Forest Show, every interaction with the team—including Lisa, Rebecca, and Kate in the back office, as well as David on site and everyone else whose names I may have missed—was handled with the utmost professionalism and friendliness. One standout moment was how promptly my requests were addressed, and how thoroughly all my questions were answered, making the entire process smooth and reassuring from start to finish. For example, when I had concerns about the installation timeline, the team responded quickly and kept me updated throughout, which truly set a new standard for service in my experience.You have all made me feel valued as a customer, and I’ve already recommended your services to friends. Wishing you continued success, and I look forward to working with the whole team again in the future. Best regards
We have just had a new air source heat pump installed by our new friends at Cinergi. This pump replaces our old oil boiler so we gain a lot of space where the boiler sat as well as the oil tank in the garden.Dave and colleagues looked after the physical installation and we were very impressed with their attention to detail and consideration during the whole process. The administration team back in the office looked after all processing of the paperwork and government grant application very efficiently as well.If you live anywhere near Romsey and are thinking about a modern clean source of heating for your house I can''t recommend Cinergi too highly. They know what they're talking about with this technology and do the work with the least hassle and disruption to your life. We are delighted with the result.
Cinergi recently installed an air source heat pump at our home. From the surveys conducted by Elliot and Ian to the installation by plumbers Lewis and John and electrician Lewis, the whole job was done efficiently and professionally with no mess or fuss. We couldn't be happier.
We're extremely pleased with our ASHP installation performed by Cinergi, combining it with our pre-existing Solar PV and Solar Thermal systems. In just the first six weeks (Mid February through March) it reduced our average daily energy consumption (kWh) by two thirds, and the cost by one third, all whilst keeping the house very comfortable and providing plenty of hot water.We would really like to express our thanks to Justin who pretty much installed the system single handed! He definitely went beyond the call of duty. He was an absolute pleasure to work with and get to know over the two weeks he was with us. Thank you!
FAQ about Cinergi
Which renewable energy systems can you install at my home?
Cinergi supplies and fits solar panels, air source heat pumps, ground source heat pumps, battery storage including Tesla Powerwalls, and EV charge points.
Which areas do you cover for heat pump and solar panel work?
We operate in Hampshire, West Sussex, Wiltshire, Dorset, and Somerset, including districts such as Winchester, Southampton, Arun, Chichester, and the Isle of Wight.
How can I get details on fitting battery storage with solar panels?
Request a free quote for an assessment of your property and suitable battery storage options.
What should I expect when arranging an EV charger installation?
We install EV charge points and EV chargers as part of our services across the listed areas.
Which heat pump types are suitable for properties in the New Forest or Dorset?
Both air source heat pumps and ground source heat pumps are available for homes in those locations.
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