Ceiba Renewables

From start to finish, the installation of our Powerwalls was a brilliant experience. The team arrived on time, were polite, tidy, and clearly knew exactly what they were doing. They kept us fully informed throughout the process and made us feel completely comfortable in our own home while they worked.Everything went smoothly with zero issues — the final result looks fantastic and works perfectly. It’s rare to find a company that delivers both outstanding workmanship and genuine customer care. Highly recommended!

We were struggling to find a company to take on the work, but Ceiba Renewables were professional and supportive from the very start. They did an excellent job, and even when things didn’t quite go to plan, they were the first to get in touch and sort everything quickly. Special thanks to Duncan, William, and Gayathri during the setup stages, and to Simon, Leanne, and Ryan during the installation—each of them was happy to give their time, talk things through, and make sure we were comfortable with every step. Everyone we dealt with was fantastic (apologies if I’ve missed anyone!) and I couldn’t recommend Ceiba Renewables more highly.

I contacted Ceiba because of the reviews they get, I had a few quotes before them by the typical double glazing salesman approach, the 1st question they ask is will the decision-makers be there? You then have to sit through a tedious presentation of the fortunes you’re going to save & why it’s important that you sign up today!Ceiba on the other hand focused on educating me, explaining what was right for me & more importantly what was wrong, because of their advice I decided to not take Air source heat pumps forward in my planning simply because it was not right for me and my particular circumstances. I did however purchase solar panels & a Tesla Powerwall 3. After agreeing the deal we then had a survey which highlighted the fact that I should have below tile brackets on my roof (Ceiba advised at that time that if we did not do this then they would not do the job because they knew it would cause problems in the future for me).They then took me by the hand through the application process (Scottish Power were very slow) However we agreed a date of 6 August 2025 for a three-day installation & commissioning process. I was absolutely blown away by the knowledge and expertise displayed by the installation team, they patiently answered what was probably stupid questions & made sure that they cleaned up behind them & removed every bit of waste. Outstanding!In summary, don’t waste your time going through the pain process, understand you will pay slightly more for top of the range products & service however you will be delighted at the end of the process .Well done to every single person at CEIBA for outstanding customer service .

CEIBA are based in Glasgow and I'm in Livingston, West Lothian. From initial query to finished install it was 13 weeks. This did include an unavoidable delay waiting for the Distribution Network Operator to give their permission to go ahead, after having charged me their £300 fee for the privilege. CEIBA handled all admin matters promptly by e-mail and sometimes phone. They are a family-run business with a small well-organised staff. The people I met at my home were always courteous and respectful. They clearly all knew what they were doing and deferred to my wishes where appropriate. Supply and fitting Costs (as quoted in March 2025): SunPower 8x450W panels (£6.6K), Powerwall3 plus Gateway2 (£9.6K), Expansion pack (£6.5K). Zero VAT rated. I would wholeheartedly recommend CEIBA. You will be in good hands.

From start to finish the whole team were so helpful, even though there were lots of delays from my side. They were super helpful and patient in dealing with all my problems. Powerwall 3, and Sunpower panels now installed and working brilliantly. Can't remember the names of everyone that I have dealt with but can only say that I have been so impressed with the professionalism and efficiency of all the team. But thank you William for you patience and Simon for your great work on site.