BSW Heating

1.8
Based on 32 recent reviews

About

BSW Heating Limited is a long-established company, founded in 1962, providing domestic and commercial heating servicing, maintenance, and installation across the South East.

Services

Commercial Maintenance & Installations Domestic Maintenance & Installations M&E Projects Renewable Technologies

Service Areas

Bromley Croydon Mole Valley Reigate and Banstead Sutton Tandridge Wealden

Is this your company?

Claim this listing to manage your profile, respond to inquiries, and connect with homeowners.

Claim this company

Customer Reviews

1.9/5
32 reviews

Recent Reviews

Reviews we've extracted from review platforms, sorted by date

Mark Fontaine January 06, 2026
1.0/5
Trustpilot

Do not use this company!!!!! Been trying to get through on phone since 1pm it’s now 15.30 pm still on hold!!!! Had a appointment today I was due a call out ,I nipped out quickly (no choice ) the opera... See more

Mrs P December 19, 2025
1.0/5
Trustpilot

From start to finish, my experience with this company has been nothing short of infuriating. Appointments were missed repeatedly with no notice, no apology, and no sense that my time mattered at a... See more

customer December 15, 2025
5.0/5
Trustpilot

Both engineers were efficient, polite, and friendly. Despite having a difficult and very lengthy job they remained good humoured and determined to restore the heating to my bathroom which I'm pleased... See more

Margaret Capps November 24, 2025
1.0/5
Trustpilot

I am writing to express my urgent concern regarding my heating system. I have been trying to reach your service for assistance with my radiator, which is malfunctioning and not turning off.... See more

Salimur Rahman November 22, 2025
5.0/5
Trustpilot

Yesterday I made a call around 10:25pm, I was really happy the lines were open so late in the night. I called asking about any updates on replacing our broken heaters and Shanice, the person who... See more

Matty October 25, 2025
1.0/5
Trustpilot

Worst company I’ve dealt with. Lack of care, everyone pointing fingers and someone else. No accountability. I’ve had a broken boiler for a month now. For the last month I’ve had no hot water or heatin... See more

Suleiman Abubaker October 24, 2025
1.0/5
Trustpilot

BSW Heating is an awful company Unprofessional and disrespectful engineers..last an attended appointment on 21/10 and today 24/10/2025. My boiler has a problem with losing pressure which mea... See more

Jessica October 19, 2025
1.0/5
Trustpilot

Absolute awful company, should not even be allowed to remain as a ‘company’. They’re very good at lying and saying they are coming out when boiling isn’t working my brother has been waiting 2 full... See more

Cat Dartnall August 29, 2025
5.0/5
Trustpilot

I contacted BSW through my landlord to look at our boiler. They rang me to see when I was available and there was an engineer here (Luke) within the hour. He knew what was wrong straight away and fixe... See more

Ellie Padden July 25, 2025
1.0/5
Trustpilot

I have been without hot water for 4 days now someone was supposed to be here 2 days ago but they did not show up nor tell the company the reason as to way they never. I was waiting home all day yest... See more