
A D Heating Ltd
About
A&D Carbon Solutions Ltd helps UK homeowners improve energy efficiency through trusted grant schemes and private upgrades, covering insulation, heating, renewables, and control systems.
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What an absolute dream team. Holly and Declan have been extremely helpful. Been update on progress by several members of the team sorry forgotten everyone’s names. Thank you all so much for everything thing you have done and the amount of time you have taken. A+
Professional from start to finish. I felt confident in going through this scheme. I spoke to Declan and when it came down to the install part Jack and Carl was very good in keeping me updated with what was happening.Great work guys, 5 stars from me!
Fantastic company with 5* customer service. We had loft insulation installed with Ricky and the team. We dealt with multiple members of staff in A&D who were all brilliant. Jack (who arranged our install date), Holly & Craig who oversaw the whole install process and Declan who was our first point of contact. All top notch at their job and you can tell they really care about the customers experience. I will have no hesitation in reaching out to A&D again for any work I need doing in the future! Thanks all!
cavity walls installed in my property fantastic company very professional and will recommend them !!
I don't even know where to begin in praising this company for their fantastic work and professionalism. We moved into a house that needed all new radiators, chasing/replacing pipes throughout the house as well as hiding pipes that were on show in our living room as they hadn't been touched since the early 80's!! It was a mammoth job to say the least. I had done extensive research into what company we should use. A&D kept coming up as a recommendation and it didn't take me long to figure out why. From the very first consultation, dealing with A&D staff, to carrying out of the work, the timeliness from enquiry to job start, to the quality of the finish on everything they did... It was actually beyond 5 stars (sadly, 5 stars in the limit to what I can give. So, I hope this review is more of a reflection of your wonderful company and the work you carry out). The company directors are incredibly knowledgable of their craft, but also are very passionate about everyone within their company providing a top quality service as well, so no matter who we dealt with, we knew were in good hands. Thank you from the bottom of our hearts for the ease of the service you gave, the quality of the materials you provided, the immaculate carrying out of the work, the thoughtful, kind and personable customer service and the aftercare you gave once the service was finished! We love everything you did at the property, all pipes are now hidden/replaced and all 8 radiators are perfect!! I won't hesitate to come to you for all of our future needs in this area of work! All the best to everyone at A&D, please pass on our words to the team! It's thoroughly deserved!
I had solar panels fitted by this company and WOW what can i say. Service from start to finish was excellent, highly recommend to anyone. Everything explained in details and very professional.Thank you A&D and team.
Really poor attitude from this company. Supposed to be completing ECO4 GRANT work, but messed me about for 4.5 months saying they were going to start the work, lying about rules they had to follow which I disproved. They couldn't get the funding so tried getting me to pay for some of the install. Unprofessional and time wasters. Do not use this companyUPDATEFollowing the reply from A&D Carbon Solutions, I would add that at NO POINT did they say they'd pay to replace the loft boards after they wanted to remove them. This is a blatant lie in order to try and put the blame on me for their failures. I was told they would remove existing boards and they would not be responsible for any repairs. I made no demands other than asking to be kept updated, the installation was halted by the company as they have been failed repeatedly by Trustmark on inspection of previous installation work, and they hadn't bothered to resolve these issues with Trustmark. For this reason, A&D have stopped doing ECO4 grant work. I resent their implication that I was in any way obstructive as I put in a lot of time and effort to try and resolve the issue with them. Having spoken to other installers of ECO4 grant work, it appears the failure of their work by Trustmark is an issue specifically related to the standard of work by this company.
Having had insulation improvements carried out under the HUG scheme at my property including the installation of an air source heat pump I thoroughly recommend A&D Carbon Solutions for their helpfulness, knowledge and communication throughout what has been an involved but rewarding process. Always attentive to the customer and professional in their advice, they are to be commended on their service and expertise. Ten out of ten and many thanks for everything.
The installation was carried out quickly and efficiently and the workers cleared up before they left. It was useful to be able to speak to office staff who have all been most helpful.
I found this company to be very helpful and efficient. Always easy to contact staff if I had any queries. I often struggle on the phone due to my hearing disability, but I never had any problems while talking to their staff who spoke clearly .
Thanks so much to the team at A&D carbon solutions and the contractors that came and installed the IWI at my home. The guys came from up north 5 hours drive away and still did a good 8 hours on the first day.Their work was impeccable and they were clean and tidy and very very polite. Such a hard-working and competent bunch of guys. They were super efficient at what they did and took great pride in their work and making sure that nothing was left undone or overlooked. My property is 200 years old and I had some big concerns regarding the period features in my home. Both the design and installation team were very good, they listened to my concerns and Found solutions to get round the concerns that I had. I literally can't fault them. Even though we had bad weather, they still soldiered on and did a good job for me. They stayed one extra day rather than rush the job on the last day.They were so polite that they turned down my bacon and egg sandwich. Of course I wasn't having that and they all got a bacon and egg sandwich down them before starting work 😉. 10-10, highly recommended. Thanks once again for making my home warm and more energy efficient.
Very good to start but to get warranty work done is a very big nightmare 22 days with a roof leak 2 missed appointments with no call to say wasn’t attending and also when my hub went down due to been installed in wrong place it cost me a small fortune buying out my broadband contract and setting new one up and still not working after loads of two an throwing he got some one to come and relocate hub but EVERYONE THINKING OF USING THIS COMPANY DONTYOU HAVE ALL BEEN TOLDThis company sub contracts all work and can’t back up warranty work don’t be fooled
The customer service started great, the tradesman used were clean although the scaffolders were really rude however the point that really did it for me was less than 6 months after the pre-solar efficiency measures were installed, the vents that were installed into the windows didn’t do anything for the condensation in the rooms and we’ve had mould build up and the extractor fan in our wet room stopped working due to water damage. They refused to come out and repair it because the item was purchased direct from the manufacturer and therefore came with no warranty and they claimed to have checked in with me a month earlier to see how everything was working when in fact the email just asked what we’d had installed.This will be taken further.
I had a fabulous experience with A&D carbon...! I spoke mainly with Karla, but all the staff were wonderful. The installation was carried out on time, very quickly and very tidily. Communications were excellent throughout. I would use them again without hesitation.
Brilliant service from start to finish with A&D Carbon Solutions. All the staff from customer services to surveyors, gas/electrics fitters were very courteous and fantastic to deal with. Many thanks. Excellent!
I would highly recommend A&D solutions. The service we received was excellent. I initially spoke to Louise who was very efficient, friendly and helpful. We had our new boiler installed within days and the gas engineers did a great job. I had problems setting up the timer program so rang them up and spoke to Dean the owner who talked me through it step by step. It is wonderful being able to speak to a person and not an automated machine at the end of a phone!